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Skills

  • Budgets
  • Regulatory compliance
  • Process optimization
  • Patient satisfaction improvement
  • Patient Throughput Enhancement
  • Operations Strategy
  • Healthcare policy awareness
  • Insurance claims adjudication
  • Team management
  • First Aid/CPR

Work Experiences

  • Located, checked in, and pulled medical records for patient appointments and incomplete charts.
  • Collaborated with cross-functional departments to reduce patient admissions errors, achieving a 78% increase in overall operational efficiency.
  • Developed a staff scheduling system that ensured adequate coverage during peak hours, decreasing overtime costs by $8 annually.
  • By maintaining a filing system for both in-house and discharged residents, I was able to facilitate organized record retrieval and access.
  • Built and maintained a strong working relationship with various departments including billing, coding, and clinical teams to ensure smooth admissions.
  • Championed remote patient check-in technology.
  • Developed a staff scheduling system.
  • Analyzed admission statistics.
  • Analyzed patient flow data.
  • Analyzed admission statistics and patient flow data to streamline processes according to peak admission times, resulting in a 60% increase in productivity.

Summaries

  • Experienced in dealing with insurance paperwork, updating charts, and managing business correspondence.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Achieved 55% higher audit ratings.
  • Costs were consistently reduced while profits were increased.
  • Admitting Supervisor is a multi-talented Admitting Supervisor who is consistently rewarded for planning and operational improvements.
  • Achieved a 50% retention rate among new hires.
  • Dedicated to streamlining organizational procedures in order to improve office environments.
  • Admitting Supervisor with 6 years of experience in procedure industry is meticulous.
  • Committed to enhancing patient care.

Accomplishments

  • Developed and enforced new data quality standards that increased data accuracy within the admissions department by 78%.
  • Analyzed workflow bottlenecks and implemented technological solutions, reducing intake processing errors by 68%.
  • Led project to reengineer admission workflows, cutting average processing time by 11 minutes per patient.
  • Mentored 13 new healthcare admissions staff to improve efficiency, which contributed to 28% productivity improvement within several months.
  • Played a key role in optimizing admissions-related software, improving speed of patient registration by 76%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Oversaw the transition to digital admissions, eliminating paper use by 84% and increasing data-entry precision.
  • Successfully led initiatives that increased patient satisfaction scores by 47%, focusing on intake speed and communication.
  • Collaborated with team of 6 in the development of system.
  • Created a performance tracking dashboard that led to a 78% increase in admissions task completion accuracy within 14 months.

Affiliations

  • Lions Club
  • Society of Women Engineers
  • Healthcare Financial Management Association (HFMA)
  • Toastmasters
  • Society of Human Resource Management
  • American Admitting Supervisors Association (AASA)
  • National Association of Social Workers
  • American Medical Informatics Association
  • Freemason
  • Society for Healthcare Strategy and Market Development (SHSMD)

Certifications

  • CompTIA Security+
  • Certified Hospital Admission Specialist (CHAS)
  • Certified Professional in Healthcare Quality (CPHQ)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Apple Certified Associate (ACA)
  • Basic Life Support (BLS) Certification
  • Certified Public Accountant
  • Certified Healthcare Access Manager (CHAM)
  • Certified Medical Office Manager (CMOM)
  • Certified in Healthcare Compliance (CHC)

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