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Skills

  • Relationship development
  • Contract negotiation/review/drafting
  • Budgets
  • Bilingual in Mandarin
  • Quick learner
  • Communications
  • Data analysis
  • Accounts payable/receivable
  • Kennel cleaning and sanitizing methods
  • Tax preparation

Work Experiences

  • Examined departmental documents to determine how they should be distributed and filed.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Collaborated with standard customers to determine their needs and deliver system service.
  • Assessed eligibility for early discharge based on behavior tracking, resulting in the early release of 16 low-risk offenders.
  • Achieved a 53% decrease in parole violations.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Saved $7 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved results over a two years trial period.
  • Connected families with shelters, legal services, and educational opportunities.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.

Summaries

  • Motivated Parole Officer with experience managing large-scale projects, including budgeting and administration.
  • Professional with over 14 years of experience working in the community to provide information on available programs.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Accomplished in managing parole cases while reducing overall recidivism, with a keen focus on early discharge for low-risk offenders.
  • Parole Officer who is highly motivated and has 5 years of experience in the criminal justice system, including case management, field supervision, and weapons training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accomplished in coordinating cross-agency partnerships that resulted in Excellence Award and improved public safety initiatives across Boston.
  • Adaptable and focused, with a strong desire to succeed.
  • Well-organized, hardworking, and committed to increasing support to meet growing demands.
  • Knowledgable in a variety of design and testing methodologies.

Accomplishments

  • Assessed eligibility and facilitated access to community resources for parolees, improving rates of housing stability by 65%.
  • Handled caseloads of up to 3 parolees, completely documenting all meetings and necessary interventions in a timely manner per departmental requirements.
  • Secured funding for rehabilitation and training initiatives that benefited over 12 parolees seeking employment.
  • Collaborated with team of 11 in the development of initiative.
  • Supported law enforcement in executing 11 arrest warrants on parolees who violated terms of their parole.
  • Streamlined court reporting for parole violations, reducing administrative processing times by 75% through the use of Asana.
  • Initiated partnerships with educational institutions to enroll parolees in GED programs, boosting parolee graduation rates by 77% in 2021.
  • Collaborated with probation and parole teams to establish a risk mitigation strategy for procedure, decreasing overall violation instances by 85%.
  • Improved reporting and documentation processes by integrating Power BI, reducing case documentation errors by 51%.
  • Provided expert testimony in 2 court cases, contributing to decisions that resulted in effective and rehabilitative sentencing outcomes.

Affiliations

  • Association of Information Technology Professionals
  • National Association of Pretrial Services Agencies (NAPSA)
  • Association for Computing Machinery
  • American Correctional Association (ACA)
  • Justice Research and Statistics Association (JRSA)
  • Freemason
  • National Law Enforcement Officers Memorial Fund
  • International Association of Administrative Professionals
  • Lions Club
  • Jaycees

Certifications

  • Certification in Reentry Services & Programs
  • Substance Abuse and Mental Health Certified Counselor (SAMHCC)
  • Certified Rehabilitation Counselor (CRC)
  • Certified Protection Officer (CPO)
  • Google Certified Professional Cloud Architect
  • National Certified Peer Recovery Support Specialist (NCPRSS)
  • CompTIA A+ Technician
  • CompTIA Network+
  • Fundamentals of Crisis Counseling Certification
  • Certified Anger Management Specialist (CAMS)

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