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Skills

  • MS Office
  • Relationship development
  • Miscellaneous expertise
  • Regulatory compliance
  • Framework equipment
  • Strategic planning
  • Scheduling understanding
  • Customer journey mapping
  • Revenue generation
  • Customer relations

Work Experiences

  • Championed the transition to a new metric for a corporate client which streamlined content management operations and cut update times by 18 months.
  • Automated client’s social media content posting using Tableau, cutting manual labor time by 65% and leading to a 4% engagement boost in several months.
  • Achieved a 30% growth in organic search performance.
  • Schedule appointments with potential and current customers to promote new products and services.
  • Authored thought leadership content on SAP.
  • Championed the transition to a new system.
  • Collaborated with cross-functional teams to launch a new HubSpot, increasing online conversion rates by 74% and yielding $8 in additional revenue.
  • Used Adobe Creative Suite to keep track of important account and sales information in the company database.
  • Audited Google Ads accounts for clients.
  • Created and used metric reports to assist leadership in making key decisions and exceeding operational goals.

Summaries

  • Schedule flexibility and the ability to travel up to 13% of the time.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Digital Consultant is a multi-talented Digital Consultant who is consistently rewarded for planning and operational improvements.
  • Within Miscellaneous, senior Digital Consultant and outstanding performer in performance reporting and cross-functional collaboration.
  • Achieved an uplift in revenue by $8.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved $11 in savings for digital campaigns.
  • Professional with workflow optimization and budget management expertise who is organized and resourceful.
  • Dedicated to providing excellent customer service.
  • Achieved up to 44% less downtime.

Accomplishments

  • Performed GDPR compliance overhaul for digital platforms, ensuring 100% adherence to regulations and mitigating risk of legal penalties.
  • Conducted social media audit for a Miscellaneous client, identifying underperforming channels and recommending strategies that boosted engagement by 34%.
  • Managed influencer marketing campaigns that improved brand exposure by 61% and increased social media ROI by $2.
  • Advised clients on technology infrastructure and third-party application integration, optimizing workflows and reducing bottlenecks by 41%.
  • Expanded brand visibility in new international markets through localization and cultural adaptation of website and app design, improving traffic by 74%.
  • Collaborated with creative teams to develop cross-channel digital experiences, increasing customer satisfaction metrics by 78%.
  • Facilitated hands-on digital transformation trainings for 16 employees, with 59% implementing actionable improvements in their daily workflows.
  • Collaborated with technical teams to assess client’s system scalability and implemented a cloud-based digital platform, improving uptime metrics by 66%.
  • Led the integration and automation of third-party tools (e.g., Asana), which streamlined the digital ad campaign process, saving 15 hours per week.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Digital Analytics Association (DAA)
  • Certified ScrumMaster (CSM) from Scrum Alliance
  • Professional Certifications through LinkedIn Learning 2016
  • International Association of Digital Marketing Professionals (IADMP)
  • Adobe Certified Professional (ACP) in Microsoft Excel
  • Lions Club
  • Society of Human Resource Management
  • UX/UI Design Membership – The Interaction Design Foundation (IxDF)
  • American Marketing Association (AMA)
  • American Marketing Association

Certifications

  • Certified ScrumMaster (CSM) – Scrum Alliance
  • Certified Digital Marketing Professional (CDMP) – Digital Marketing Institute
  • LinkedIn Marketing Solutions Fundamentals
  • Salesforce Marketing Cloud Consultant Certification
  • Certified Digital Transformation Consultant (CDTC)
  • Certified eCommerce Consultant (CEC)
  • Online Reputation Management Certification - Udemy
  • Microsoft Certified Systems Engineer (MCSE)
  • First Aid/CPR Certified
  • Certified Social Media Marketing Professional (CSMP) - Social Media Examiner

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