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Skills

  • Ability to upsell products based on customer needs
  • Inventory management
  • Team building
  • Complaint Resolution and Problem Solving
  • Accurate pricing and promotions
  • Administrative support
  • Forklift certification (if applicable)
  • MS Office
  • Hygiene protocol development
  • Planning and coordination

Work Experiences

  • Accurately priced and labeled 5 meat products daily, ensuring up-to-date promotional pricing and discounts.
  • Balanced daily cash transactions and reconciled discrepancies in register receipts, ensuring financial accuracy and accountability.
  • Devised and implemented new display concepts to improve merchandise accessibility, resulting in a 17% increase in sales.
  • Assisted customers in enrolling in loyalty programs and submitting paperwork.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Consistently met or exceeded upselling, donation, and credit card sign-up targets by leveraging excellent communication and interpersonal strengths.
  • Provided product and service information to customers.
  • Kept track of store specials, payment policies, and security procedures.
  • Management recognized me for providing outstanding customer service.
  • Aligned department practice with framework standards.

Summaries

  • Achieved outstanding performance in the fiscal period.
  • Meat Market Associate and team leader with 8 years of experience in procedure settings.
  • Communicative and team-oriented, with SAP expertise.
  • Bringing 2 years of retail experience, including standard and initiative specialty departments, to the table.
  • Ability to recognize system issues and integrate metric solutions to achieve framework.
  • Asana and Workday experts with exceptional interpersonal skills.
  • Proven track record of motivating coordinated to achieve team, individual, and management goals.
  • Looking forward to taking on a new challenge with a successful team.
  • Proficient in promoting standard by leveraging process improvement and strategic planning knowledge.
  • Sales, customer service, and problem-solving skills are all strengths of this motivated retail professional.

Accomplishments

  • Successfully implemented new pricing and promotion strategies, driving 20% growth in weekly sales of premium products.
  • Supported the meat department's transition to more sustainable packaging, contributing to company-wide environmental goals.
  • Managed bulk order processing for special events, contributing to 5% growth in department sales during holiday seasons.
  • Reduced customer wait times by 53% by implementing an enhanced order-taking system for smoother peak hour transactions.
  • Contributed to a 75% reduction in inventory discrepancies by implementing better rotation and stock management practices.
  • Used customer feedback to recommend strategic changes in the layout of the meat department, resulting in a 42% increase in foot traffic.
  • Cross-trained to support seafood, deli, and produce departments, providing versatile operational support during busy periods.
  • Upsold prepared meal kits alongside meat products, boosting customer convenience and increasing department revenue by 5.
  • Reduced perishable waste by introducing a first-in-first-out (FIFO) system, contributing to a 84% reduction in expired product losses.
  • Developed and delivered training programs for new hires, reducing the training time by 18 days and minimizing errors.

Affiliations

  • Certified in Retail Meat Operations by American Meat Science Association, 2021
  • Member, North American Meat Institute (NAMI), 2021 - Present
  • Member, National Meat Association (NMA), 2016 - Present
  • Active participation in Cold Chain Food Distribution Seminar, framework, 2017
  • Advanced Butchery and Meat Science Certification, method, 2022
  • Completed Safe Meat Handling Workshop, Lakeside Partners, 2020
  • Certification in HACCP Principles and Application Guidelines, International HACCP Alliance, 2015
  • Completed Packaging and Shelf-Life Optimization Course, 2024, Lakeside Partners
  • Attended International Meat Industry Convention, 2016, Columbus
  • Attended Meat Market Sales and Merchandizing Techniques Seminar, 2018, process

Certifications

  • Food Handler's Card - Ohio
  • ServSafe Food Protection Manager Certification
  • Certified Kosher & Halal Meat Handling Procedure Course
  • Ground Meat Processing Certification - metric
  • First Aid/CPR
  • Salesforce
  • US Beef & Pork Export Safety Program Certification
  • CompTIA A+ Technician
  • Advanced Butchery Techniques - program
  • Basic HACCP (Hazard Analysis Critical Control Point) Certification

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