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Skills

  • Problem resolution
  • Time management
  • Documentation and control
  • Policy and procedure modification
  • Supervision
  • Bookkeeping
  • Cross-departmental collaboration
  • Inventory management
  • Presentation design
  • Initiative equipment

Work Experiences

  • Created an organized filing system.
  • Was in charge of the CRM database, which included troubleshooting, maintenance, updates, and the creation of reports.
  • Restructured installation processes and staff teams, resulting in a 15% increase in productivity.
  • Coordinated travel bookings.
  • Created an organized filing and document retrieval system that improved the speed of information access for over 7 employees.
  • Analyzed administrative operations.
  • Was in charge of client and personnel appointment scheduling and itinerary coordination.
  • Coordinated all company events and bookings.
  • Hired, managed, developed, and trained employees, as well as set and monitor goals, conduct performance reviews, and pay employees.
  • Developed a highly efficient administrative team through ongoing coaching and professional development opportunities.

Summaries

  • Achieved operational cost reductions.
  • Administrative leader with expertise in procurement systems.
  • Administrative Services Officer skilled in managing high-profile tasks like corporate travel, regulatory audits, and record maintenance, with a focus on operational efficiency.
  • Capable of generating detailed reports to monitor administrative metrics and facility performance, contributing to informed strategic decision-making at the executive level.
  • Achieved annual savings of $15 for the company.
  • Administrative leader with expertise in implementation of streamlined procurement systems, reducing order delays by 13% while controlling equipment costs.
  • Supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership, organized and efficient Administrative Services Officer.
  • Administrative Services Officer is a multi-talented Administrative Services Officer who is consistently rewarded for planning and operational improvements.
  • Accomplished administrative leader.
  • Competent Administrative Services Officer recognized for streamlining corporate travel processes, reducing expenses by 76% % while improving staff efficiency.

Accomplishments

  • Administered onboarding procedures for 8 new hires within finance, streamlining processes and reducing onboarding time by 2 days.
  • Ensured that compliance with federal, state, and local labor laws for 17 employees was updated and maintained, reducing regulatory risk.
  • Communicated updates and changes to company policy to staff across Boston, increasing compliance rates by 55%.
  • Coordinated planning and logistics for internal conferences with 4 attendees, resulting in 71% positive feedback on event logistics.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Conducted timekeeping audits, detecting and resolving payroll errors that resulted in a cost-saving of $16 annually.
  • Contested and resolved inaccurate vendor invoices, saving the company $9 annually in departmental operational costs.
  • Implemented an automated leave management system, reducing time spent on manual leave approvals by 36%.
  • Served as the key liaison between senior management and external vendors, facilitating contracts valued at $6 annually.
  • Developed an office sustainability program that resulted in a 27% reduction in paper and energy consumption over several months.

Affiliations

  • Local Chamber of Commerce Membership
  • Facilities Management Institute (FMI)
  • Certified Professional Secretary (CPS) Certification
  • Administrative Management Society (AMS)
  • Facility Maintenance and Safety Regulatory Compliance Training
  • Volunteer Coordinator for metric, demonstrating leadership and resource management
  • Freemason
  • Event Planners Association (EPA)
  • Jaycees
  • Member of International Facility Management Association (IFMA)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Notary Public License - category
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Professional in Project Management (CPPM) – Vantage
  • Certified Public Accountant (CPA)
  • Facilities Management Certificate (FMP) - International Facility Management Association (IFMA)
  • Basic Contracting Officer Certification - initiative
  • Google Certified Professional Cloud Architect
  • Certified Business Operations Professional (CBOP) - Cedar Works
  • Microsoft Office Specialist (MOS): Excel Certification - category

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