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Skills

  • First Aid/CPR
  • Supervision
  • Change Management
  • Strategic planning
  • Time management
  • Workflow planning
  • Initiative equipment
  • Contract negotiation
  • Budgets
  • Data Management

Work Experiences

  • Complied with updated framework.
  • Acted as liaison between senior management and vendors.
  • Collected and analyzed workplace data.
  • Coordinated travel bookings.
  • Built a vendor relations program that reduced product acquisition turnaround time by 2% and improved the quality of office supplies.
  • Was in charge of the supervisor's schedule and appointments, as well as streamlining the scheduling process.
  • Coordinated all company events and bookings.
  • Achieved annual savings of $16.
  • Was in charge of client and personnel appointment scheduling and itinerary coordination.
  • Built a vendor relations program.

Summaries

  • Accomplished administrative leader.
  • Administrative leader with expertise in procurement systems.
  • Meticulous Administrative Services Officer capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using ServiceNow.
  • Administrative Services Officer is a multi-talented Administrative Services Officer who is consistently rewarded for planning and operational improvements.
  • Boosted new hire engagement and satisfaction.
  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
  • In process, procedure, and policy improvement initiatives, the adroit professional exemplifies multidisciplinary managerial skill.
  • Achieved savings through negotiation and process enhancements.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed operational audits to ensure compliance with internal protocols, increasing process efficiency by 19% in engineering.
  • Managed the maintenance contracts for office equipment, ensuring a 48% reduction in downtime and repair costs.
  • Developed an office sustainability program that resulted in a 27% reduction in paper and energy consumption over several months.
  • Reduced unnecessary expenditures by renegotiating vendor contracts, achieving a reduction of 71% in annual office supply expenses.
  • Championed implementation of cloud-based file management systems, improving document accessibility for remote employees by 45% %.
  • Contested and resolved inaccurate vendor invoices, saving the company $9 annually in departmental operational costs.
  • Played a crucial role in standardizing administrative processes, reducing operational bottlenecks and improving workflow efficiency by 20%.
  • Coordinated 12-person team to integrate project management software, which increased team productivity by 32% % in system.
  • Coordinated planning and logistics for internal conferences with 4 attendees, resulting in 71% positive feedback on event logistics.

Affiliations

  • Society for Human Resource Management (SHRM)
  • Project Management Institute (PMI)
  • National Contract Management Association (NCMA)
  • American Medical Informatics Association
  • Digital and Document Management Bootcamps
  • Business Continuity Institute (BCI)
  • Association for Supply Chain Management (APICS)
  • Association for Talent Development (ATD)
  • Facilities Management Institute (FMI)
  • Data Management Association (DAMA)

Certifications

  • Six Sigma Green Belt - process
  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Facilities Management Certificate (FMP) - International Facility Management Association (IFMA)
  • Certified Administrative Professional (CAP) - International Association of Administrative Professionals (IAAP)
  • First Aid/CPR Certified
  • Salesforce
  • Google Certified Professional Cloud Architect
  • Certified Professional in Human Resources (PHR) - Human Resource Certification Institute (HRCI)
  • Cisco Certified Internetwork Expert (CCIE)

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