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Skills

  • Addiction recovery support
  • Problem resolution
  • Client intake assessments
  • Insurance claims support
  • Supervision
  • Regulatory compliance
  • Program management
  • Operational improvement
  • Individual and group counseling
  • Team building

Work Experiences

  • Administered mental health screening tools to identify high-risk clients and connected them to appropriate resources within 15 days of assessment.
  • Assessed patients using mental and physical parameters gleaned from interviews and standardized tests.
  • Achieved results over 7 months.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Arranged mental health care for justice-involved clients.
  • Advocated for vulnerable clients in legal settings.
  • Was in charge of organizing group counseling sessions to help people deal with initiative and standard issues.
  • Collaborated with family members to create support networks and multifaceted coping techniques that were tailored to the client's specific needs.
  • Achieved results within 14 months of outreach.
  • Transported Tableau to 6 months customer locations.

Summaries

  • Achieved a 43% rise in service engagement.
  • Accurately administered mental health screening tools to identify at-risk clients, successfully linking 11% of individuals to needed services within 8 days.
  • Community Mental Health Worker is a multi-talented Community Mental Health Worker who is consistently rewarded for planning and operational improvements.
  • Achieved positive healthcare outcomes for 8 clients annually.
  • Achieved a 34% increase in access to sustainable housing.
  • 16 years of experience advocating for clients to gain access to resources and expand their support networks.
  • Compassionate Community Mental Health Worker.
  • Achieved 23% improvement in client adherence to therapeutic programs.
  • Advocated for vulnerable populations.
  • Active participation in discharge planning.

Accomplishments

  • Wrote detailed psychosocial assessments, ensuring comprehensive reports were created to guide treatment planning for 15 clients.
  • Collaborated with addiction specialists to create a harm reduction program that decreased substance use relapses by 29% over one year.
  • Successfully implemented digital tools such as Jira to streamline intake processes, which decreased wait times by 56%.
  • Delivered family support and education sessions, providing essential coping strategies for 4 families of individuals with mental health disorders.
  • Devised and executed a public awareness campaign around reducing mental health stigma, increasing community engagement and service utilization by 42%.
  • Prepared and delivered mental health training workshops to procedure, educating 9 individuals on recognizing and managing psychological stressors.
  • Collaborated with local insurance providers to streamline access to affordable mental health care, cutting client out-of-pocket costs by as much as $3.
  • Conducted client follow-ups to ensure continuity of care, reducing drop-off rates by 72% in a 6 months period.
  • Developed and implemented relapse prevention strategies for clients in recovery, resulting in a 80% decrease in relapse within their first 18 months.
  • Helped establish a community-based drop-in mental health center, which provided crisis intervention and counseling services to 4 individuals in Columbus.

Affiliations

  • Association of Information Technology Professionals
  • Society of Women Engineers
  • Jaycees
  • Society of Human Resource Management
  • National Alliance on Mental Illness (NAMI)
  • American Counseling Association (ACA)
  • Active Participant, Teen Mental Health Awareness Campaign
  • Collaborator, University Austin Social Work and Counseling Department
  • Trainer, Youth Mental Health First Aid Certification Program
  • American Medical Informatics Association

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant (CPA)
  • First Aid/CPR Certified
  • Motivational Interviewing Certification
  • Certified Mental Health First Aid Responder
  • Certified Co-Occurring Disorders Professional (CCDP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Recovery Support Specialist (CRSS)
  • Certified Alcohol and Drug Counselor (CADC)
  • SHRM Certified Professional (SHRM-CP)

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