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Skills

  • Payroll coordination
  • Collaboration with senior leadership
  • Relationship development
  • Cross-functional team facilitation
  • Employee engagement strategy development
  • EAP utilization increase strategies
  • Burnout prevention strategies
  • Project organization
  • Benefits and compensation management
  • Supervision

Work Experiences

  • Oversaw the onboarding and training of over 8 new system employees, ensuring that the company's operations ran smoothly and that production was efficient with qualified candidates every year.
  • Collaborated across departments to integrate EAP with steps for career development, helping 51% of program users advance into leadership roles.
  • Improved HR efficiency, coordinated new hire orientations, and assisted 17 new employees with onboarding and training.
  • Accomplished this within 4 months.
  • Assisted in legal compliance audits by ensuring all employee assistance programs were up to date with Miscellaneous standards, contributing to Brightline’s compliance certification.
  • Bolstered a positive work atmosphere.
  • Evaluated and aligned compensation packages to market in order to attract highly qualified applicants for open positions within the organization.
  • Achieved a 9% decrease in employee grievances.
  • Collaborated with managers to ensure that organizational policies were followed, by clarifying information and suggesting necessary changes.
  • Assisted in legal compliance audits.

Summaries

  • Human Resources Manager with 12 years of experience fostering productive cross-organizational communication and coordination.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Industry compliance is something about which I'm well-versed.
  • Clear understanding of project management and process improvement as well as team leadership training.
  • Costs were consistently reduced while profits were increased.
  • Proactive Human Resources Director with exceptional ability to leverage talent and best practices to improve the effectiveness of the organization.
  • Achieved a 17% improvement in workplace harmony.
  • Trusted business partner with a track record of influencing business decisions by consulting with executives.
  • Results-oriented Employee Assistance Manager with 12+ years of experience in achieving positive human resource outcomes for process businesses.
  • Achieved a 17% decrease in workers’ compensation claims.

Accomplishments

  • Monitored high-impact employee feedback surveys to align mental health resources with employee needs, enhancing satisfaction by 29%.
  • Facilitated workshops on managing emotional resilience and reducing workplace anxiety, positively impacting company culture and lowering absenteeism.
  • Led the development and deployment of online mental health workshops, driving 27% higher employee participation compared to in-person events.
  • Led mental health awareness campaigns aimed at reducing the stigma of seeking assistance, directly increasing the program utilization by 84%.
  • Successfully managed 3 post-crisis interventions, providing psychological support that maintained steady employee retention during recovery periods.
  • Co-developed a comprehensive EAP policy in collaboration with legal and compliance departments, ensuring full coverage for 3 employees.
  • Mentored and coached emerging EAP counselors, resulting in improved program efficiency and elevated quality of mental health crisis intervention services.
  • Directed quarterly impact assessments of the EAP program by compiling and presenting data to senior leadership, fostering transparency and engagement.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced workplace disability claims related to stress and anxiety by 26% through the proactive restructuring of wellness initiatives.

Affiliations

  • Employee Assistance Professionals Association (EAPA)
  • Economic & Social Research Council (ESRC) – Well-being at work initiatives
  • Society for Human Resource Management (SHRM)
  • National Association of Social Workers
  • Rotary International
  • Society for Occupational Health Psychology (SOHP)
  • Occupational Safety and Health Administration (OSHA)
  • Workplace Trauma and Well-Being Alliance
  • Workplace Bullying Institute (WBI)
  • American Society of Safety Professionals (ASSP)

Certifications

  • Google Certified Professional Cloud Architect
  • Certified Occupational Health Nurse-Specialist (COHN-S) by ABOHN
  • CompTIA Network+
  • Certified Solution-Focused Brief Therapy Practitioner by Summit Group
  • Cisco Certified Internetwork Expert (CCIE)
  • Salesforce
  • Certified Mental Health First Aid (MHFA) from Harbor & Co.
  • Certified Case Manager (CCM) by Commission for Case Manager Certification
  • Mental Health Specialist Certification (MHS-C)
  • Psychological Health and Safety Advisor Certification (PHSA)

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