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Skills

  • Cross-functional team leadership
  • Training development
  • Benefits and compensation
  • Community partnership building
  • Team building
  • MS Office
  • Client advocacy in disability cases
  • Supervision
  • Case management
  • Client relationship management

Work Experiences

  • Developed online resources for clients.
  • Acted as a key advocate for clients in disability discrimination cases, securing favorable outcomes in 6% of cases filed.
  • Achieved 60% above placement targets.
  • Acted as a key advocate for clients.
  • Advised employers on accessibility improvements.
  • Conducted thorough vocational assessments.
  • Designed and delivered disability awareness training to 13 employers, improving their capacity to support diverse workforces.
  • Developed customized workplace solutions.
  • Adapted learning materials.
  • Instructed employees on how to use HR software, with a focus on the metric, initiative, and standard features.

Summaries

  • Within Human Resources, senior Disability Employment Consultant and outstanding performer in project management and process improvement.
  • Proficiency in quality assurance and client relations.
  • Recognized on a regular basis for outstanding performance and contributions to the Human Resources industry's success.
  • Aligned clients’ career goals with available opportunities.
  • Clear understanding of quality assurance and client relations as well as strategic planning training.
  • Created inclusive workplace environments.
  • Conducted tailored job readiness workshops.
  • Strong financial acumen with a track record of developing and sticking to budgets.
  • Achieved 34% placement above target.
  • Adept at implementing disability advocacy and job placement solutions, resulting in 40% retention for clients in long-term employment. Skilled in job readiness training, interview preparation, and community partnership building.

Accomplishments

  • Worked alongside corporate HR departments to develop inclusive workplace policies that comply with ADA regulations, benefiting over 14 employees across the Northeast.
  • Developed performance reviews for job coaching initiatives, aligning key performance metrics with client success rates and achieving a 56% improvement in job longevity.
  • Partnered with Lakeside Partners to highlight success stories of disabled employees, raising awareness and attracting 14 new employer partnerships.
  • Monitored and evaluated progress of 4 disabled employees across partner companies, resulting in the identification of key success factors for workplace integration.
  • Partnered with assistive technology providers to facilitate workshops for employers, which led to a 15% increase in employee accommodation success.
  • Organized annual job fairs in 2016, connecting 9 job seekers with potential employers and resulting in 36% employment conversion.
  • Conducted labor market analysis and provided up-to-date industry trends to over 2 clients, ensuring they pursued viable career paths in high-demand sectors.
  • Collaborated with healthcare providers to enhance vocational rehabilitation plans, resulting in a 40% improvement in client engagement.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Mediated workplace disputes involving accommodation issues, helping resolve 18 cases without formal complaints.

Affiliations

  • Association on Higher Education And Disability (AHEAD)
  • International Labour Organization – Global Business and Disability Network
  • Certified Workforce Development Professional (CWDP)
  • Equal Employment Opportunity Commission (EEOC) Partnership Programs
  • American Association of People with Disabilities (AAPD)
  • National Employment Network Association (NENA)
  • Disability Rights Education & Defense Fund (DREDF)
  • American Medical Informatics Association
  • Lions Club
  • Society of Women Engineers

Certifications

  • CompTIA Network+
  • SHRM Inclusive Workplace Culture Specialty Credential
  • Salesforce
  • Certified Workforce Development Professional (CWDP)
  • Apple Certified Associate (ACA)
  • Certified Professional in Talent Development (CPTD)
  • Autism Employment Training and Certification (AETC)
  • First Aid/CPR Certified
  • Disability Services Office Training Program
  • Job Development and Placement Specialist Certification

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