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Skills

  • Chronic disease management
  • High-risk patient management
  • Relationship development
  • Process improvement
  • Compliance with state and federal health regulations
  • Time management and prioritization
  • Community resource coordination
  • Workflow Optimization
  • Customer service
  • Palliative care experience

Work Experiences

  • Created a children's area in the waiting room to create an activity area and make the practice more family-friendly.
  • Assisted residents in long-term care facilities with bathing, dressing, feeding, and other activities of daily living.
  • Coordinated post-hospitalization care for patients with framework.
  • Achieved results in 2017.
  • Assisted over 18 patients.
  • Kept track of patient information from interviews about symptoms, medications, and previous treatment.
  • Contributed to a 40% increase in positive end-of-life experiences.
  • Conducted in-service trainings for nursing assistants on best practices for patient care, yielding a 19% improvement in client satisfaction.
  • Contributed to a 77% reduction in avoidable rehospitalizations.
  • Coordinated transitions of care from acute settings to home health, ensuring seamless service delivery for 17 newly discharged patients per month.

Summaries

  • Observant, methodical, and committed to providing cost-effective, high-quality medical care.
  • Contributed to healthcare system cost reductions.
  • Lean and Six Sigma certified.
  • Adept in executing home visits for quality assurance.
  • Conducted quality assurance visits.
  • Adaptable Licensed Practical Nurse Case Manager.
  • Committed to reducing care gaps.
  • Achieved a 64% improvement in holistic recovery rates.
  • Addressed an average of 18 discrepancies weekly.
  • With unrivaled clinical knowledge and interpersonal communication skills, support the needs of program patients.

Accomplishments

  • Performed triage and care assessments for 18 elderly patients in complex pain management cases, leading to 21% reduction in emergency intervention needs.
  • Trained junior LPNs on advanced chronic pain management techniques, leading to 76% improvement in patient satisfaction scores.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed patient education programs for chronic disease management, improving care plan adherence by 57% for a patient base of 9.
  • Partnered with caregivers and patients to develop care plans, leading to a 69% reduction in ER visits for chronic condition complications.
  • Collaborated with team of 5 in the development of metric.
  • Created and disseminated tailored educational materials, increasing patient understanding of complex medical treatments by 74%.
  • Executed transition-of-care plans post-discharge, achieving a 81% decrease in hospital readmission within the first 30 days.
  • Applied motivational interviewing techniques to facilitate behavior change in 6 patients, resulting in improved management of program.
  • Facilitated discharge instructions post-hospitalization using patient-centered communication models, enhancing patient understanding by 16%.

Affiliations

  • American Association of Nurse Assessment Coordination (AANAC)
  • Jaycees
  • Academy of Medical-Surgical Nurses
  • Nurse Case Management Certification Board (NCMCB)
  • Home Care Association of America (HCAOA)
  • Lions Club
  • American Association of Managed Care Nurses (AAMCN)
  • National League for Nursing (NLN)
  • Association of Information Technology Professionals
  • Wound, Ostomy, and Continence Nurses Society (WOCN)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Clinical Documentation Improvement Certification (CDIP) by the American Health Information Management Association (AHIMA)
  • Public Health Nurse Certification (PHN) via standard
  • Certified Geriatric Care Manager (CGCM) by Cedar Works
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Case Manager (CCM) from the Commission for Case Manager Certification
  • Case Management Administrator Certification (CMAC) via standard
  • Apple Certified Associate (ACA)
  • CompTIA Network+
  • Certified Nurse Life Care Planner (CNLCP) through the American Association of Nurse Life Care Planners (AANLCP)

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