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Skills

  • Team building
  • Group therapy facilitator
  • Enrollment Metrics Tracking and Optimization
  • Holistic Candidate Evaluation Techniques
  • Data-driven decision making
  • Process improvement
  • Team collaboration and leadership
  • Graduate Application and Program Advising
  • Admissions process management
  • CRM and Email Campaign Automation

Work Experiences

  • Based on applicant fit metrics.
  • Analyzed applicant performance data.
  • Assisted with the interview process, orientation program, and implementation of admissions policies as applications were reviewed and members were chosen.
  • Administered strategic follow-up email campaigns, enhancing contact points with prospects and contributing to an additional 2 in enrollment revenue.
  • Analyzed admissions trends.
  • Achieved 43% more successful applications.
  • Added valuable external insights during evaluations.
  • Performed clerical tasks such as filing, billing, and routing messages to the appropriate people for the office of 12.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Advised 11 prospective MBA applicants on admissions strategies, helping 18% secure positions in their top-choice programs.

Summaries

  • Strengths in performance reporting and cross-functional collaboration backed up by Miscellaneous training.
  • Data analysis and strategic planning, a results-oriented School Counselor and team facilitator who is skilled at coordinating and implementing IEP and 504 plans.
  • Achieved a 52% reduction in review time.
  • Admissions Consultant focused on CRM-driven data insights.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Knowledgeable about the development of children and adolescents, including social, behavioral, emotional, and cognitive strategies.
  • Admissions professional focused on policy reform.
  • Admissions Consultant with 15 years of successful strategic planning and process improvement experience.
  • Achieved a 33% improvement in enrollment conversion.

Accomplishments

  • Created targeted follow-up sequences for undecided applicants, increasing application completion rates by 30%.
  • Integrated new CRM features into existing workflows, which improved prospect tracking and reduced the application processing window by 11 days.
  • Implemented a customized applicant tracking dashboard, leading to a 15% improvement in team performance on meeting enrollment targets.
  • Oversaw the integration of Jira to enhance efficiency in application processing, reducing manual entry errors by 82%.
  • Documented and resolved initiative which led to metric.
  • Resolved product issue through consumer testing.
  • Advised admissions reps on best practices for alumni engagement in recruitment, resulting in a 79% increase in alumni referral applications.
  • Designed and executed a retention strategy for admitted students, ensuring a 50% yield increase across multiple academic programs.
  • Reduced admissions waiting list numbers by 72% within several months by fostering stronger communication with applicants via personalized follow-ups.
  • Led strategy meetings with senior management to identify areas for streamlined admissions processes, cutting application review time by 43%.

Affiliations

  • Strategic Enrollment Management (SEM) Leadership Academy
  • Project Management Institute
  • Rotary International
  • Kappa Delta Pi (International Honor Society in Education)
  • National Academic Advising Association (NACADA)
  • American Medical Informatics Association
  • Association of International Education Administrators (AIEA)
  • National Society for Experiential Education (NSEE)
  • Phi Delta Kappa International (PDK) for educators
  • Toastmasters

Certifications

  • Certified Admissions Process Improvement Specialist – SAP
  • Inbound Sales & Marketing for Higher Education Certification – metric
  • Public Speaking for Leadership and Admissions Certification – Brightline
  • National Association of Graduate Admissions Professionals (NAGAP) Certificate in Enrollment Management
  • Certified International Student Admissions Professional (CISAP) – Beacon Labs
  • Certified Enrollment Operations Specialist – category
  • Certificate in Higher Education Leadership - Lakeside Partners
  • Mission-Based Admissions Certificate – Lakeside Partners
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant (CPA)

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