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Skills

  • Project organization
  • RFI Scanners
  • Infection control procedures
  • Quick problem solver
  • Preparing meals
  • Performing patient intakes
  • Business operations
  • Planning and coordination
  • Assistive device management (e.g., wheelchairs, walkers)
  • Allergen identification and mitigation

Work Experiences

  • Was in charge of managing and maintaining patient rooms, common areas, and nursing stations.
  • Administered category medications and educated patients and their families on how to administer them correctly at home.
  • Administered prescribed medications, accurately recording dosages and noting any adverse reactions in alignment with facility protocols.
  • Helped with the transition from Microsoft Excel to Tableau for medical recordkeeping, keeping meticulous records before, during, and after the switch.
  • Administered category and method treatments to 16 patients on a daily basis.
  • Achieved zero incidences of cross-contamination.
  • Assisted with continence care for 11 residents.
  • Collaborated with housekeeping staff.
  • Assisted in adapting care plans for residents.
  • Built relationships with patients, caregivers, and healthcare teams in order to meet the goals of individual care plans.

Summaries

  • Ability to recognize initiative issues and integrate method solutions to achieve initiative.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Motivating leader who has built and managed initiative teams in the past.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • OSHA certified
  • Providing superior healthcare industry performance for 3 years.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Certified Nursing Assistant with experience assisting chronically ill patients with daily tasks and activities of daily living.
  • Bilingual in Mandarin and German, communicative and collaborative.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.

Accomplishments

  • Provided consistent emotional support to residents dealing with depression, which contributed to a 65% reduction in depression-related incidents across the care unit.
  • Successfully aided in the rehabilitation process for post-surgical residents by following precise care guidelines, reducing recovery times by 68%.
  • Provided immediate assistance in emergency situations, using CPR certification to stabilize 5 residents during critical events.
  • Maintained compliance with all regulatory health and safety requirements, resulting in zero deficiencies during annual audits for the past year.
  • Introduced reminiscence therapy techniques to dementia care plans, which led to notable cognitive improvements in 18 residents over several months.
  • Partnered with the activities team to organize therapeutic engagement activities, increasing resident participation by 53% over 18 months.
  • Assisted in managing caregiving schedules, leading to optimized staff utilization and a 73% decrease in overtime costs.
  • Monitored and documented residents' fluid intake and dietary habits, leading to early detection of dehydration in 13 cases, preventing further complications.
  • Led community health initiatives that educated residents on hygiene practices, contributing to a 59% reduction in preventable illnesses within the care facility.
  • Implemented a communication program for non-verbal residents, resulting in a 73% improvement in quality-of-life scores within one year.

Affiliations

  • Engaged with the American Medical Informatics Association (AMIA) educational programs on utilizing electronic health records, ensuring up-to-date resident documentation accuracy.
  • Regular attendee of the Caregiver Summit organized by Brightline, aimed at improving problem-solving capabilities in resident care for those with complex needs.
  • Certified in Assisted Living Facility Management through program, focusing on leadership, compliance, and resident-centric care.
  • Collaborated with state regulatory bodies and attended Continuing Education Units (CEUs) on assisted living compliance and strengthening ethical caregiving standards.
  • Joined the Assisted Living Federation of America (ALFA) for opportunities to collaborate on best practices in resident care and safety protocols.
  • Maintained annual certification through the American Geriatrics Society (AGS), focused on interdisciplinary approaches to senior care in assisted living settings.
  • Ongoing participation in Alzheimer’s Association programs to enhance skills in dealing with memory care patients and support better outcomes for affected residents.
  • Advanced training completed through the American Red Cross in CPR and First Aid, ensuring the highest standards in emergency resident care.
  • Oversaw infection control procedures by staying current on Best Practices training through the Centers for Disease Control and Prevention (CDC).
  • Credentials as a Certified Nursing Assistant (CNA) maintained with continuing education through system, improving resident outcomes and service quality.

Certifications

  • Community Health Worker (CHW) Certification - Massachusetts (2019)
  • Certified Medication Technician (CMT)
  • Certified Nursing Assistant (CNA)
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Security+
  • CompTIA A+ Technician
  • Salesforce
  • ServSafe
  • Quality in Long-Term Care Certification - American Health Care Association (AHCA)
  • CPR and First Aid Certification system 2021

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