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Skills

  • Sorting and labeling
  • Employee timesheet processing
  • Travel planning
  • Executive presentations
  • Paperwork drafting
  • Customer relations and communications
  • Event planning and coordination
  • Presentation design
  • Writing reports
  • Office management

Work Experiences

  • Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.
  • Answered a multi-line phone system and transferred callers to the appropriate department or staff member by 13 ring.
  • Provided excellent administrative support to office staff, promoting office operations excellence.
  • Used Asana to write a variety of letters, reports, and other documents.
  • Oversaw 2 calendars in order to coordinate meetings, appointments, and events strategically.
  • Wrote internal memos and external correspondence for senior management and double-checked all paperwork for errors.
  • Completed special projects on time and on budget, exceeding the goals of both the program department and the organization as a whole.
  • Created a new data management system that reduced data retrieval time by 5%.
  • Prepared meeting minutes and edited subcontractor proposals, project punch lists, transmittals, and memorandums for organizational support.
  • Acted as a liaison between clients and vendors, maintaining open lines of communication.

Summaries

  • Positive, upbeat team player with superior clerical knowledge and a can-do attitude.
  • Ability to work independently or in a team environment with a self-motivated work ethic.
  • Working with little to no supervision, responsible, punctual, and productive.
  • When it comes to supporting daily activities as well as optimized to improve the program, I'm a productive team player.
  • Elementary Secretary is a dependable and enthusiastic Elementary Secretary with 5 years of front desk management experience.
  • Precise and well-organized, with a thorough understanding of process offices and Microsoft Excel applications.
  • Highly organized and hardworking, with a clear focus on ensuring that operations are efficient and accurate.
  • Committed to high-quality organization and office management, as well as problem-solving skills.
  • Elementary Secretary is an attentive and personable administrative support professional with 16 years of experience in fast-paced office environments.
  • Calendar management, scheduling, data entry, and database administration are all areas where she shines.

Accomplishments

  • Responded to and resolved schoolwide facility issues by collaborating with maintenance, ensuring problem resolution within standard.
  • Managed the logistics and communication for a school-wide event for 12 attendees while staying within a limited budget of 4.
  • Prioritized tasks in a high-volume office, handling an average of 2 calls and 3 email inquiries per day without compromising response quality.
  • Processed and recorded volunteer applications, ensuring compliance with legal requirements and reducing processing time by 47%.
  • Organized and updated the school directory for 2020, ensuring full staff/student contact information accuracy.
  • Developed a digital document management system that reduced paper usage by 30% and improved record retrieval speed.
  • Improved office efficiency by implementing a centralized digital scheduling system for 14 staff members, reducing scheduling conflicts by 50%.
  • Collaborated with team of 12 in the development of procedure.
  • Reduced the time spent on preparing conference materials by 76% through implementing automated scheduling tools.
  • Served as liaison between vendors and the school for supply ordering, streamlining processes that cut delivery time by 8 days.

Affiliations

  • Project Management Institute
  • Toastmasters
  • School Administrative Accreditation from Lakeside Partners
  • American Society of Safety Professionals
  • Active Member of Atlanta Parent-Teacher Association (PTA) Leadership Team
  • Association of Information Technology Professionals
  • Statewide Association of Educational Office Professionals (Atlanta)
  • Customer Service Specialist Certification from Lakeside Partners
  • Data Management Team Member - metric
  • Educational Office Professionals of Georgia

Certifications

  • Administrative Support Certification - initiative
  • Apple Certified Associate (ACA)
  • Raptor Technologies Certification for School Safety - process
  • CompTIA Network+
  • CompTIA A+ Technician
  • Certified Records Manager (CRM) - procedure
  • Office Ergonomics Training - 2016
  • Project Management Professional (PMP)
  • Certified School Risk Manager (CSRM) - method
  • Google Workspace Certification – 2024

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