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Skills

  • Access to sensitive areas and data protection
  • CCTV
  • Physical security assessments
  • Punctuality
  • De-escalation techniques
  • Fire alarm systems management
  • Safety and security
  • Entry Control
  • Conflict mediation with building occupants
  • Safety Inspections

Work Experiences

  • Inspected and adjusted security systems, equipment, and machinery to ensure that parking lots and the interior and exterior of the building were fully covered.
  • Performed CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
  • Greeted guests professionally and courteously in order to create a welcoming environment while keeping safety in mind.
  • Activated the security alarm system, which will notify emergency responders in the event of a dangerous or life-threatening situation.
  • Achieved a 18% resolution rate.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Analyzed and produced course-of-action reports, as well as escalating issues to management that were outside my area of expertise.
  • Gathered information, identified and implemented resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints.
  • Opened and prepared the facility for use, then closed and secured it after the activity was completed to ensure maximum security.
  • Kept the premises and personnel safe by patrolling the property and monitoring surveillance equipment.

Summaries

  • Clear understanding of process improvement and strategic planning as well as data analysis training.
  • Firearms instructors who are well-versed in the proper use of firearms.
  • In extreme weather conditions, consistently works flexible hours.
  • Intuitive at writing reports, updating records, and juggling multiple tasks in a fast-paced environment.
  • Security personnel who are communicative and have a lot of physical strength and stamina.
  • Achieved swift response times.
  • Building Monitor is a multi-talented Building Monitor who is consistently rewarded for planning and operational improvements.
  • Defensive security personnel who are well-versed in the law and order.
  • Achieved a 78% reduction in security breaches.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Provided training on basic first aid and emergency protocols to building staff, increasing emergency preparedness by 71%.
  • Reduced unauthorized parking violations by 74% through improved signage and routine patrols in parking areas.
  • Reduced false fire alarms by 14% within 18 months by troubleshooting and maintaining building fire alarm systems.
  • Created safety briefing materials for new tenants, increasing awareness and compliance with building safety procedures by 28%.
  • Handled security violations quickly and professionally, reducing total reportable incidents by 27% within Seattle.
  • Collaborated with team of 13 in the development of process.
  • Ensured total compliance with local health and safety regulations, reducing audit discrepancies by 15% over a two years.
  • Prevented theft and property damage during special events by enhancing patrols and ensuring facility security measures were optimized.
  • Implemented parking policy changes in collaboration with on-site management, resulting in a 24% reduction in complaints and unauthorized use.
  • Conducted three daily patrols of the Atlanta area, ensuring visible security presence and deterring unauthorized activities.

Affiliations

  • Community Emergency Response Team (CERT) Member
  • Lions Club
  • International Association of Administrative Professionals
  • Fire and Evacuation Drill Planning Association
  • Association of Information Technology Professionals
  • Toastmasters
  • International Fire Marshals Association (IFMA)
  • American Marketing Association
  • Security Industry Association (SIA)
  • International Facility Management Association (IFMA)

Certifications

  • Workplace Violence Prevention Certification - metric
  • OSHA 30-Hour General Industry Certification
  • Salesforce
  • CompTIA Network+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant
  • Cisco Certified Network Associate (CCNA)
  • National Incident Management System (NIMS) Certification – 2018
  • First Aid/CPR Certified

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