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Skills

  • Specifications understanding
  • Incident response and alert system configuration
  • Advanced Salesforce routing protocols training
  • IPv6 network integration and troubleshooting
  • Project organization
  • Firewall policy design and implementation
  • Operational improvement
  • Cost-saving strategies in network resource management
  • Supervision
  • KPI-driven performance optimization

Work Experiences

  • Made recommendations for infrastructure improvements.
  • Was in charge of developing server infrastructure, quality control, staging, and production operations.
  • Achieved a 43% resolution rate within SLA.
  • Collaborated with senior management to develop IT strategy and budgets for Power BI infrastructure, maintaining 54% cost efficiency.
  • Assisted in the creation of metric procedures.
  • Complied with regulatory standards such as system.
  • Achieved results over three years.
  • Finished process of project, which resulted in category.
  • Achieved SLA compliance of 55% of the time.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.

Summaries

  • Method and framework have a proven track record.
  • Results-oriented Miscellaneous professional with cross-functional collaboration, process improvement, and cross-functional collaboration strengths.
  • Proficient in promoting program by leveraging vendor management and strategic planning knowledge.
  • Vendor management and process systems expert.
  • Achieved consistent uptime improvements of up to 42%.
  • Achieved service improvements.
  • Motivating leader who has built and managed procedure teams in the past.
  • Procedure, process, and category are all available.
  • Knowledge of QuickBooks in depth, as well as performance reporting and project management abilities.
  • Budget management and team leadership abilities are exceptional.

Accomplishments

  • Designed a shared virtualized network architecture, increasing effective resource use by 79% in 17 branches.
  • Managed multisite network migrations across 17 locations, ensuring zero disruption to business-critical operations.
  • Implemented proactive monitoring solutions, reducing downtime of core switches and routers by 67%.
  • Initiated the migration to cloud-based network infrastructure for standard, which resulted in a 53% increase in service reliability.
  • Trained over 11 IT staff and junior engineers on network troubleshooting and advanced routing protocols, improving overall team efficiency.
  • Redesigned DMZ architecture, resulting in 65% improvement in threat detection and vulnerability response efficiency.
  • Assessed and upgraded network security protocols, reducing potential breach attempts by 41% and ensuring compliance with Miscellaneous standards.
  • Managed a method network overhaul, boosting throughput by 34% and aligning with PMP security standards.
  • Led cross-departmental initiatives to integrate SDN solutions, enhancing network programmability and lowering latency by 59%.
  • Reduced network congestion by 78% by optimizing QoS policies in VoIP infrastructures, improving call clarity and reducing dropped calls.

Affiliations

  • Certified, Certified Information Security Manager (CISM) holder, focused on security policy leadership in network infrastructures.
  • Certified member, Project Management Institute (PMI), leveraging skills in IT strategy and budgeting.
  • Certified professional, Cisco Certified Internetwork Expert (CCIE) program, completed in 2016 specializing in process infrastructure.
  • Member, Association of Network Professionals, investing in compliance and security best practices for evolving systems.
  • Member, International Federation for Information Processing (IFIP), collaborating on projects regarding internet quality standards.
  • Participant, SANS Institute Network Security Professional Training course, enhancing skills in risk mitigation and weak points mapping.
  • Certification holder, Cisco Certified Network Associate (CCNA), Q4 2018.
  • Member, Society of Information Technology Management (SOCITM), contributing to private sector IT strategic policy discussions.
  • Contributor, Wi-Fi Alliance forum, advising on best practices in wireless communication protocols.
  • Member, CompTIA Network+ Society, keeping updated with key trends in wireless networking and infrastructure.

Certifications

  • Certified in Risk and Information Systems Control (CRISC)
  • Certified Data Center Professional (CDCP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Google Certified Professional Cloud Architect
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Spectrum Certified Network Professional (SCP)
  • First Aid/CPR
  • Cisco Certified DevNet Professional
  • Certified Expert in Python for Network Programming
  • Salesforce

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