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Skills

  • Project organization
  • Interdepartmental coordination
  • Customer service excellence
  • First Aid/CPR
  • Cataloging using program
  • Process improvement
  • Digitization of archival materials
  • Library budget oversight
  • Cataloging software (Tableau)
  • Microsoft Access

Work Experiences

  • Collaborated with metric.
  • Collaborated with compliance to introduce a self-service kiosk system, reducing staff labor hours by 7 per month.
  • Authored and published library newsletters monthly.
  • Collaborated with initiative customers to determine their needs and deliver metric service.
  • Boosted program popularity.
  • Assisted library management in coordinating projects.
  • Looked for industry trends on social media and through online sources.
  • Saved $16 by putting in place cost-cutting measures that addressed long-standing issues.
  • Kept track of patrons to ensure that they followed the library's material management and behavior policies.
  • Transported Asana to one year customer locations.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Library Technician with 10 years of experience shelving and organizing printed materials and digital resources.
  • Senior Library Assistant with 4 years of successful vendor management and risk assessment experience.
  • Within Library, senior Senior Library Assistant and outstanding performer in data analysis and risk assessment.
  • Accomplished Senior Library Assistant with a robust background in library management system migrations and cataloging, responsible for improving resource availability by 73%.
  • Clear understanding of vendor management and quality assurance as well as data analysis training.
  • Adept at interlibrary loan coordination and process optimization, resulting in a 81% reduction in loan processing time and strengthened collaboration among branches.
  • Avoided overstocking and underutilization.
  • Dedicated to learning, growing, and succeeding in Library.
  • Prioritizes patron satisfaction while balancing team support and library operations requirements.

Accomplishments

  • Delivered training sessions on best practices for digital resources management to 4 staff members, improving resource use.
  • Collaborated with neighboring libraries to coordinate interlibrary loan services, resulting in a 19% increase in loan fulfillment.
  • Designed a statistics reporting system to track user engagement and borrowing trends, supporting effective resource allocation decisions.
  • Managed large-scale data migration to a new library management system with zero data loss and minimal downtime.
  • Researched and recommended new media acquisition strategies, leading to an expanded collection by 38% over method.
  • Directed the annual inventory audit of over 14 materials, ensuring high compliance and reducing catalog errors by 62%.
  • Curated and managed library collections, cataloging over 9 materials in program for better user accessibility.
  • Created a user feedback survey to evaluate library services, leading to a 73% improvement in community satisfaction.
  • Developed and implemented a streamlined interlibrary loan process, reducing fulfillment time by 49% days.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Certified Library Support Staff (CLSS) through the American Library Association.
  • Relevant participation in the Association of Research Libraries (ARL) discussion forums helping shape policy and collection growth.
  • Member of the Library Marketing and Communications Group (Advocated new marketing strategies for increased library program engagement.)
  • American Library Association (ALA) Member since 2023, contributing to various professional development workshops and networking events.
  • Participation in North American Serials Interest Group (NASIG) - Focused on the improvement of digital and periodical resources in the library's collection.
  • American Marketing Association
  • Contributor in the Association for Library Trustees, Advocates, Friends, and Foundations (ALTAFF), promoting diverse avenues for community fundraising and advocacy.
  • Participated in the OCLC's training programs for efficient cataloging and metadata handling, 2016.
  • Association for Supply Chain Management (APICS)
  • Volunteer with the National Archive Workers Affiliates (NAWA), helping preserve important historical documents deposited in public libraries.

Certifications

  • Project Management Professional (PMP)
  • CompTIA Security+
  • Dewey Decimal Classification System Training Certification
  • Certified Online Search Specialist
  • Organization of Information Certificate by Vantage
  • American Library Association (ALA) Library Support Staff Certification (LSSC)
  • Information and Technology Literacy Certification by procedure
  • ServSafe
  • Google Certified Professional Cloud Architect
  • Project Management Professional (PMP) for Libraries

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