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Skills

  • Sales and marketing
  • Customer satisfaction improvement
  • Cost control
  • Accurate data entry
  • Human Resource Policies
  • Business initiatives proficiency
  • Staff supervision
  • Order processing
  • Purchase order management
  • Training

Work Experiences

  • Promoted to Assistant Manager after only 17 months with the company.
  • Acted as a point of contact for vendor collaboration for contracted services.
  • Used Power BI and ServiceNow to complete several months payroll for 6 employees.
  • Created and managed employee schedules, balancing individual requests and needs with the needs of the company.
  • Consistently met or exceeded business targets through employee engagement and forward-thinking planning.
  • Trained 9 sales associates in product specifications, sales incentives, and selling techniques, resulting in a 6% increase in customer satisfaction.
  • Oversaw a team of 9 employees and provided performance feedback.
  • Devised team-building exercises in order to boost employee productivity and job satisfaction.
  • Offered current employees the chance to take advantage of additional training opportunities.
  • Developed new hire training modules in collaboration with HR.

Summaries

  • Serves as a single point of contact for all transportation-related questions and concerns.
  • Assigns tasks to drivers and supervises vehicle repairs.
  • Recognized for overhauling systems, processes, and training programs to reverse downward spirals.
  • Clear understanding of team leadership and client relations as well as workflow optimization training.
  • Assistant Store Manager who is bilingual and has excellent sales and marketing abilities.
  • Sales, personnel management, accounting, and inventory management are all areas in which I excel.
  • Within Miscellaneous, senior Assistant Storekeeper and outstanding performer in risk assessment and stakeholder engagement.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Driven Transportation Manager with 8 years of experience managing timely commercial and industrial goods transit.

Accomplishments

  • Executed daily inventory audits and resolved discrepancies within 10 hours, ensuring compliance with category standards.
  • Implemented a product labeling system that cut search time by 67% and reduced retrieval errors in the warehouse.
  • Actively managed stock replenishment activities, ensuring key items remained above minimum threshold, reducing stockouts by 41%.
  • Refined labeling and barcode scanning processes, reducing errors in stock coming from suppliers by 15%.
  • Lead regular staff training sessions concerning both product knowledge and stock-handling protocols, resulting in increased order accuracy by 44%.
  • Monitored and maintained compliance with program when handling hazardous materials, ensuring 11 compliance audits passed successfully.
  • Achieved a consistently high fill rate of 76% for all received orders, leading to repeat business and enhanced customer satisfaction.
  • Resolved product issue through consumer testing.
  • Documented and resolved initiative which led to standard.
  • Provided assistance in warehouse layout optimization, achieving an improvement in navigational routes, reducing total operation time by 82%.

Affiliations

  • Lions Club
  • Accredited by the International Distribution Council (IDC)
  • Association for Supply Chain Management (ASCM)
  • Forklift Operator Safety Certification (2020)
  • International Council of Nurses
  • Certificate in Procurement and Inventory Management, Beacon Labs
  • Multilingual Business Communication Course, Spanish
  • Distribution, Logistics, and Warehousing Professionals Association
  • Professional Member, Inventory Accuracy Certification Program
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Store Operations Specialist by program
  • CompTIA A+ Technician
  • ServSafe
  • Certified Business Analysis Professional (CBAP)
  • Retail Management Certification by Lakeside Partners
  • Food Safety Handler Certification for Retail Environments – Georgia, 2020
  • Project Management Professional (PMP)
  • Certificate in Contract Negotiation for Supply Chain Professionals
  • Certified Stock Keeper by system
  • Certificate in Automated Inventory Control Systems from system

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