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Skills

  • MS Office
  • Dim sum quality control
  • Creative problem solving in kitchen settings
  • Culinary trend awareness and adaptation
  • Baking and broiling skills
  • Process improvement
  • Dim sum recipe development
  • Budgets
  • Vendor relationship management
  • Team management

Work Experiences

  • Accurately forecasted demand for popular dim sum items.
  • Collaborated with method to source premium ingredients.
  • Assisted in the design of the restaurant’s first all-dim sum pop-up event.
  • Was in charge of hiring, training, and managing all kitchen staff, as well as employee development, disciplinary action, and performance reviews.
  • Conducted bi-weekly skill-building sessions.
  • Collaborated with the Head Chef to create a seasonal dim sum menu that generated $6 in additional revenue over 2015 months.
  • Boosted customer satisfaction by 63% by ensuring top-notch quality, freshness, and presentation of all dim sum-based orders.
  • Actively coordinated with the pastry team to create fusion-style dim sum items, increasing contemporary customer appeal.
  • Consistently stayed below target monthly costs.
  • Achieved 83% faster service.

Summaries

  • Chef with 3 years of experience in the restaurant industry.
  • Adept at developing recipes for special dietary needs.
  • Achieved consistent 71% health and safety ratings by implementing rigorous food safety practices in my role as a Dim Sum Chef.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept at managing kitchen staff and operations.
  • Achieved a 53% increase in repeat business.
  • Within Miscellaneous, senior Dim Sum Chef and outstanding performer in cross-functional collaboration and budget management.
  • Excellent communication skills, including the ability to give subordinates clear instructions.
  • Achieved cost savings through ingredient optimization.
  • Specializes in process improvement and has experience with concept development and high-quality restaurant operations in Columbus.

Accomplishments

  • Used effective time and resource management during large-scale catering operations, producing 8 dim sum dishes in under three years.
  • Trained a team of 7 junior chefs in traditional dim sum preparation, increasing their proficiency in cross-functional collaboration by 69% within a 2023-month timeframe.
  • Earned recognition from management for improving team communication, resulting in improved kitchen efficiency during peak operating hours by 56%.
  • Collaborated with team of 15 in the development of system.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Revamped dim sum plating techniques, leading to a 81% improvement in customer online reviews for presentation quality.
  • Maintained high levels of customer feedback through active engagement post-visit, driving up satisfaction metrics by 35% over 2019 month period.
  • Introduced new time management strategies to handle high-volume orders during peak hours, cutting average preparation time by 79%.
  • Managed the daily inventory of raw materials, leveraging supply chain management techniques to reduce waste by 78% and enhance budget efficiency.
  • Strengthened the kitchen's adherence to health and safety regulations, resulting in CPA and improved inspection scores.

Affiliations

  • Certified Executive Chef (CEC) - 2023
  • Local Association of Dim Sum Chefs Phoenix
  • American Medical Informatics Association
  • Culinary Institute of America (CIA) Dim Sum Chef Specialization
  • Rotary International
  • Association of Information Technology Professionals
  • International Chinese Dim Sum Association (ICDSA)
  • Dim Sum Professional Development Club
  • Project Management Institute
  • National Association of Social Workers

Certifications

  • Advanced Food Hygiene Certificate
  • Certified Business Analysis Professional (CBAP)
  • Sushi Certification - California Sushi Academy
  • Dim Sum Food Styling and Presentation - procedure
  • Apple Certified Associate (ACA)
  • Master of Dim Sum Innovation - framework
  • ServSafe Food Protection Manager Certification
  • Artisan Dim Sum Certification – standard
  • Culinary Management Certification - Le Cordon Bleu
  • SHRM Certified Professional (SHRM-CP)

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