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Skills

  • Meeting minutes
  • Business Administration
  • Customer and client relations
  • Report analysis
  • Workflow planning
  • Program files maintenance
  • Financial reporting
  • Human resource laws
  • Multi-line phone proficiency
  • Budget Analysis and Management

Work Experiences

  • Acted as a liaison between clients and vendors, maintaining open lines of communication.
  • Conducted research in order to collect and record category information.
  • Transcribed and organized information to aid in the preparation of speeches and presentations.
  • Oversaw complex and detailed projects for executives, ensuring that budgets were met and projects were delivered on time.
  • Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.
  • Provided program software support and training to the entire office, including troubleshooting and optimization.
  • Wrote professional memos, letters, and marketing copy to support business objectives and growth.
  • Discovered new sources for office supplies and kept a close eye on inventory usage to save $2.
  • Was in charge of daily reports and provided advice to executive leaders during decision-making.
  • Completed forms, reports, logs, and records to expedite the processing of all human resources documentation.

Summaries

  • Administrative Business Partner who is motivated and has a good understanding of process processes, customer relations, and multi-line phone systems.
  • Calendar management, scheduling, data entry, and database administration are all areas where she shines.
  • Incoming records, file transfers, and destruction orders are all handled by this department.
  • Administrative Business Partner delivers key clerical support to internal teams, customers, vendors, and other stakeholders in an efficient and accurate manner.
  • Bringing a track record of effectively scheduling to promote organization and availability.
  • Extensive data collection and extraction experience.
  • For system, a detail-oriented Records Specialist capable of coordinating digital and physical records.
  • Proven track record of updating offices and increasing overall productivity.
  • Astute Administrative Assistant focused on streamlining processes to improve data retrieval and storage, reduce physical storage requirements, and ensure the security of all data.
  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.

Accomplishments

  • Maintained executive calendars for 8 C-suite executives, ensuring high-priority meetings were prioritized while reducing scheduling overlaps.
  • Onboarded and trained 4 new employees, enhancing speed-to-productivity rates by 64% within 18 months.
  • Developed executive dashboards using QuickBooks, providing real-time insights into key operational metrics.
  • Coordinated travel arrangements for executive team members, reducing travel-related costs by 25% through efficient bookings and negotiation with vendors.
  • Implemented a time-tracking system that reduced payroll discrepancies by 72% and improved reporting accuracy for 14 team members.
  • Revamped file storage system, decreasing time spent locating documents by 40% and increasing compliance with data retention policies.
  • Managed executive communication and internal memo drafting, reducing turnaround time from 9 days to 18 hours, facilitating faster decision-making processes.
  • Collaborated with team of 7 in the development of system.
  • Led a comprehensive office relocation for a team of 17 employees, minimizing downtime to under 14 days and ensuring no loss of productivity.
  • Coordinated post-merger team integration and process alignment, increasing interdepartmental workflow efficiency by 16%.

Affiliations

  • Business and Office Systems Educators Association (BOSEA)
  • Global Business Travel Association (GBTA)
  • Jaycees
  • Member, Diversity & Inclusion Business Resource Group, Harbor & Co.
  • Certified Meeting Professional (CMP)
  • Project Management Institute
  • International Association of Administrative Professionals
  • National Notary Association (NNA)
  • Toastmasters International
  • Association of Executive and Administrative Professionals (AEAP)

Certifications

  • Certified Associate in Project Management (CAPM) by PMI
  • Certified Leadership Coach (CLC) by International Coaching Federation (ICF)
  • Certified Meeting Planner (CMP) by Events Industry Council
  • Google Certified Professional Cloud Architect
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Travel Associate (CTA) by The Travel Institute
  • CompTIA Network+
  • Cisco Certified Network Associate (CCNA)
  • Strategic Planning and Implementation Certified Professional
  • Certified Executive Administrative Professional (CEAP)

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