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Skills

  • Relationship development
  • Conflict resolution
  • Donation tracking using SAP
  • Cash and donation handling procedures
  • Public speaking and presentations
  • Community partnership building
  • Data entry and reporting
  • Communications
  • Efficient food packaging and sorting
  • Donor Relationship Management

Work Experiences

  • Informed potential participants about the services and procedures required to participate in the program.
  • Collaborated with volunteers and coordinators.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Transported Power BI to 18 months customer locations.
  • Collaborated with pantry staff.
  • Addressed needs beyond immediate food assistance.
  • Looked for industry trends on social media and through online sources.
  • Answered 3 calls per one year to help customers with their questions and concerns.
  • Addressed food shortages.
  • Connected clients with housing services.

Summaries

  • Coordinated the emergency distribution of 16 urgent food parcels during crises, ensuring quick delivery through efficient logistics management.
  • Strengths in vendor management and team leadership backed up by Miscellaneous training.
  • Demonstrated leadership in handling weekly food deliveries.
  • Food Pantry Assistant with 14 years of successful strategic planning and budget management experience.
  • Adept at negotiating donations and scheduling pickups with local vendors, contributing to a daily increase of 56% lbs in perishable goods collected.
  • Adept at collecting client satisfaction data.
  • Adept at collecting and analyzing client satisfaction data, improving service delivery and satisfaction by implementing feedback-driven changes.
  • Coordinated the emergency distribution of 8 food parcels.
  • Within Miscellaneous, senior Food Pantry Assistant and outstanding performer in project management and stakeholder engagement.
  • Dedicated Food Pantry Assistant with over 17 years of experience in food distribution and inventory management, consistently exceeding program goals by 72%.

Accomplishments

  • Facilitated workshops on nutrition and healthy meal planning for pantry clients, helping 14 households to improve their diets with the available resources.
  • Organized community events aimed at raising food donations, contributing to pantry stock increases by 13 pounds per month.
  • Processed financial donations with 100% accuracy, ensuring compliance with state and nonprofit entity regulations.
  • Managed relationships with key donors and maintained contact through email newsletters, increasing recurring donations by 60%.
  • Implemented a rotating schedule to give all volunteers equal shifts, increasing overall shift attendance and improving team morale by 29%.
  • Initiated a donor outreach campaign during the holiday season, resulting in a 70% increase in non-perishable donations over the course of 6 months.
  • Spearheaded a social media initiative, garnering 72% more interaction with donors and volunteers on pantry fundraising platforms.
  • Maintained accurate records of pantry stocks, financial transactions, and client usage, which contributed to a 60% improvement in resource allocation.
  • Resolved product issue through consumer testing.
  • Advocated for food pantry participants by facilitating connections with community resources such as housing and job services, leading to enhanced support for 10 individuals.

Affiliations

  • International Association of Administrative Professionals
  • Community Food Pantry Collaborative
  • Local Health Department Partnerships in Emergency Nutrition Assistance
  • American Society of Safety Professionals
  • United States Hunger Relief Association
  • American Association of Certified Volunteer Managers (AACVM)
  • National Association of Social Workers
  • Rotary International
  • Freemason
  • Non-Profit Community Engagement Organization (NCEO)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Health (CPH) - National Board of Public Health Examiners (2020)
  • OSHA Voluntary Protection Programs (VPP) Certification - U.S. Department of Labor (2017)
  • Certified Public Accountant
  • Certified Community Nutrition Educator - standard (2020)
  • Certificate in Disaster Food Relief Operations - program (2020)
  • Certified in Food Protection Management - method (2020)
  • Project Management Professional (PMP)
  • Preventative Controls Qualified Individual (PCQI) - program (2024)

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