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Skills

  • Process improvement initiatives
  • Team management
  • Promotional material design
  • Multitasking in fast-paced environments
  • Cross-departmental collaboration
  • Cash and donation handling procedures
  • Supervision
  • Organization
  • Operational improvement
  • Safety protocol training

Work Experiences

  • Transported Power BI to 18 months customer locations.
  • Contacted local businesses and volunteers.
  • Collaborated with volunteers and coordinators.
  • Oversaw the delivery of system project by process team, which resulted in system.
  • Addressed food shortages.
  • Collaborated with grocery stores for food donations.
  • Achieved results over 18 months.
  • Audited storeroom inventory bi-weekly.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved results in 2022.

Summaries

  • Consistently enforced safety and sanitation protocols, mitigating the risks of foodborne illness by 53% within the facility.
  • Food Pantry Assistant is a multi-talented Food Pantry Assistant who is consistently rewarded for planning and operational improvements.
  • Collaborated with the storeroom management team.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adept at collecting client satisfaction data.
  • Detail-oriented Food Pantry Assistant skilled in end-to-end food distribution logistics, ensuring timely service to 5 families on a weekly basis.
  • To maintain efficiency and program outreach, skillfully meet diverse needs and address issues.
  • Demonstrated ability to form and maintain long-term relationships.
  • Decreased volunteer shift conflicts by 67%.
  • Decreased distribution times by 63%.

Accomplishments

  • Developed a mobile pantry program, helping to expand the pantry’s service area, reaching 23% more clients in outlying areas.
  • Resolved product issue through consumer testing.
  • Collaborated with leadership team to redesign volunteer scheduling systems, reducing scheduling errors by 18% and improving volunteer attendance.
  • Introduced change management strategies focusing on operational efficiency, reducing elapsed time from food intake to distribution by 29%.
  • Collaborated with local businesses and organizations to secure 14 in donations, helping to expand the pantry’s community reach.
  • Monitored food expiration dates to ensure timely distribution of perishable and non-perishable items, reducing food waste by 31%.
  • Developed and implemented a training program focused on food safety and handling, ensuring that 17 volunteers adhered to local health and safety regulations.
  • Trained and onboarded 5 volunteers on standard operating procedures, increasing overall distribution productivity by 57%.
  • Managed daily pantry check-ins, designed to reduce client wait times and streamline operations, achieving a 42% improvement in time efficiency.
  • Coordinated donation sorting and distribution operations, ensuring that 17 pounds of food were processed and distributed to 8 families weekly.

Affiliations

  • Environmental Health Solutions in Food Systems Network
  • Council on Aging and Hunger Prevention Services
  • National Food Safety Education Program
  • American Association of Certified Volunteer Managers (AACVM)
  • Society of Human Resource Management
  • Lions Club
  • Society for Foodservice Management
  • Certified Nutrition Outreach Specialist Scrum Master
  • American Red Cross Disaster Relief and Food Security Membership
  • National Association of Resource Conservation and Development Councils

Certifications

  • Certified Public Accountant
  • Volunteer Management Certificate - Points of Light (2021)
  • Fundraising and Resource Development Certificate - Association of Fundraising Professionals (2018)
  • Food Allergen Awareness Certification - National Restaurant Association (2021)
  • Customer Service Excellence Certificate - procedure (2023)
  • Certified in Food Protection Management - method (2020)
  • Certified Health and Wellness Coach (CHWC) - National Board for Health & Wellness Coaching (2017)
  • Preventative Controls Qualified Individual (PCQI) - program (2024)
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+

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