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Skills

  • Supervision
  • Budgeting and finance
  • SOAP notes expertise
  • MS Office
  • Pricing tool development
  • Team building
  • Methodology implementation
  • Data analysis
  • First Aid/CPR
  • Problem resolution

Work Experiences

  • Double-checked the data's accuracy and integrity.
  • Entered data into the SAP system, including payments, account information, and call logs.
  • Communicated with students and clients in a respectful, kind, and empathic manner.
  • Kept a clean and safe work environment and followed all safety regulations in order to provide a nurturing environment for patients to thrive in.
  • Kept track of student progress and compared it to previous data.
  • Was in charge of maintaining and testing diagnostic and treatment equipment to ensure that it was in working order.
  • Assisted patients in setting and achieving realistic goals.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Educated the patient, family, and community about speech improvement to facilitate home-care therapy.
  • Created a new employee evaluation process that resulted in significant performance improvements.

Summaries

  • Dependable
  • Professional with over 6 years of experience in project management and process improvement initiatives across the enterprise.
  • Determined sales and marketing professional with 10 years of experience in category industry.
  • Deadline-driven
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Framework and metric are examples of abilities.
  • Highly organized, with a keen eye for detail and a drive to succeed.
  • Ambitious
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.

Accomplishments

  • Researched and introduced evidence-based practices (EBPs) leading to improved therapy outcomes for 36% of children with speech sound disorders.
  • Contributed to speech therapy research studies, documenting the success of language intervention programs in improving outcomes for multilingual children.
  • Resolved product issue through consumer testing.
  • Established rapport with non-verbal clients through the introduction of alternative communication methods, increasing functional communication by 80%.
  • Collaborated with speech pathologists to co-develop social communication strategies for students with Down syndrome, resulting in noticeable gains in social language use.
  • Actively participated in community outreach programs providing speech therapy services for underserved populations, increasing access to intervention services by 14%.
  • Developed custom speech therapy protocols for 17 students, resulting in 65% improvement in communication skills within 12 weeks.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented group therapy models focusing on articulation improvement, increasing student participation by 70% over 7 weeks.
  • Utilized software for digital assessments that aided 66% of therapists in delivering more efficient and targeted therapy sessions.

Affiliations

  • Augmentative and Alternative Communications Network
  • American Cleft Palate-Craniofacial Association (ACPA)
  • IEP Coordinator Network
  • Parkinson’s Foundation SLPA Network
  • Down Syndrome Speech Therapy Advocacy Group
  • Rotary International
  • State Speech-Language-Hearing Association of Boston
  • American Marketing Association
  • Lions Club
  • Council for Exceptional Children (CEC)

Certifications

  • Certified Early Intervention Specialist (CEIS)
  • Certified Public Accountant (CPA)
  • Feeding and Swallowing Disorders Specialist Certification
  • Childhood Apraxia of Speech Specialist (CAS) Certificate
  • Cisco Certified Network Associate (CCNA)
  • CPR & First Aid Certification - American Red Cross
  • Certified Protection Officer (CPO)
  • Registered Behavior Technician (RBT) Certification
  • First Aid/CPR Certified
  • CompTIA Network+

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