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Skills

  • Wine pairings
  • Team building
  • Price memorization
  • Team management
  • Insurance billing
  • Communications
  • Project organization
  • Adaptability during peak rush periods
  • Food inspection
  • Planning and coordination

Work Experiences

  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Assisted with daily restaurant inventory counts.
  • Catalogued over 17 wine types.
  • Collaborated with cross-functional teams to implement customer loyalty programs generating $4 in repeat revenue.
  • Served an average of 13 patrons per day with consistent recommendations for exceptional service at standard restaurant.
  • Achieved a Employee of the Year rating.
  • Achieved 49% on-time service.
  • Prepared and maintained the buffet and salad bar by monitoring potential sources of contamination, checking temperatures, restocking food, and checking temperatures.
  • Working with team members and customers to find workable solutions improved operations.
  • Checked the restrooms for cleanliness and supply availability 3 times per shift.

Summaries

  • Advised management on cost-saving initiatives.
  • Strong technical skills and experience in process improvement.
  • Active leader with excellent communication and collaboration skills.
  • SAP and Power BI experts with exceptional interpersonal skills.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Food and Beverage Intern.
  • Food and Beverage Intern is a hardworking Food and Beverage Intern who is capable of meeting the needs of a wide range of customers while remaining calm and professional.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Food and Beverage Intern is a hardworking and dependable Food and Beverage Intern who excels at performance reporting and cross-functional collaboration.
  • Exceptional at taking phone calls and making reservations.

Accomplishments

  • Worked directly with the Head Chef to design a seasonal menu that increased repeat business by 68%.
  • Optimized ingredient sourcing by researching and onboarding new vendors, reducing procurement costs by 55% while maintaining product quality.
  • Analyzed customer feedback to update table service protocols, reducing wait times by an average of 4 minutes.
  • Re-organized storage systems in both the dry and refrigerated areas, improving kitchen workflow and reducing search times by 20% minutes.
  • Reduced food waste by 29% through diligent portion control and inventory tracking using program.
  • Successfully handled inventory and supply management, reducing discrepancies in high-cost items by 75% over a 10-month period.
  • Trained and mentored 5 interns and junior staff, contributing to an 80% reduction in operational errors during shifts.
  • Utilized procedure to analyze sales and adjust ordering patterns, lowering overhead costs by 25%.
  • Led cross-departmental meetings to ensure smooth food service operations during events, resulting in Employee of the Year.
  • Successfully organized and executed a kitchen deep cleaning initiative that met all health department standards and reduced downtime between shifts.

Affiliations

  • Affiliate, Hospitality Financial and Technology Professionals (HFTP)
  • Affiliate, International Society of Beverage Technologists (ISBT)
  • Volunteer, Meals on Wheels Denver
  • Student Participant, Culinary Institute of America (CIA) Workshops
  • Certified, National Registry of Food Safety Professionals (NRFSP)
  • Volunteer, Food Allergy Research and Education (FARE)
  • Participant, American Culinary Federation (ACF) Events
  • Contributor, Food and Beverage Management Journal
  • Certified, ServSafe Certification - 2024
  • Participant, Bartender’s Guild of Portland

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • SAP Certified Application Associate
  • Basic First Aid Certification
  • Advanced Beer & Cider Professional (Cider Institute Certification)
  • Certified Public Accountant (CPA)
  • Certified Dietary Manager (CDM)
  • Advanced Hospitality Operations Certificate
  • Apple Certified Associate (ACA)
  • Google Certified Professional Cloud Architect
  • ServSafe

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