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Skills

  • Insurance billing
  • Cash handling and reconciliation
  • First Aid/CPR
  • Catering logistics and coordination
  • Team management
  • Advanced food preparation techniques
  • Operational improvement
  • Customer satisfaction improvement
  • Bartender assistance and drink garnishes
  • Service prioritization

Work Experiences

  • Assisted with daily restaurant inventory counts.
  • Checked the restrooms for cleanliness and supply availability 3 times per shift.
  • Assisted in the creation of process procedures.
  • Prepared and maintained the buffet and salad bar by monitoring potential sources of contamination, checking temperatures, restocking food, and checking temperatures.
  • Analyzed data to provide actionable insights.
  • Took down orders and worked with other team members to serve food and beverages quickly.
  • Assisted with daily restaurant inventory counts and updated the inventory management system, maintaining stock levels.
  • Achieved a 53% decrease in workplace accidents.
  • Improved team performance by instilling proper food handling, guest expectations, and restaurant protocols in new hires.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.

Summaries

  • Knowledge of Workday in depth, as well as stakeholder engagement and project management abilities.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Food and Beverage Intern.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Proven track record of motivating optimized to achieve team, individual, and management goals.
  • Reliable, customer-focused team player with 5 years of restaurant experience and a strong desire to succeed in all areas.
  • Adopted proactive procurement practices.
  • Large-scale events and intimate dining are both familiar territory for her.
  • Achieved a 23% increase in positive customer feedback.

Accomplishments

  • Led cross-departmental meetings to ensure smooth food service operations during events, resulting in Employee of the Year.
  • Introduced a new portable POS system that reduced order errors by 40% and significantly improved guest satisfaction.
  • Successfully organized and executed a kitchen deep cleaning initiative that met all health department standards and reduced downtime between shifts.
  • Assured compliance with food safety and sanitation regulations, resulting in a President's Club certification at Seattle.
  • Managed the preparation and service of 3 high-volume catering orders on a procedure basis, contributing to revenue growth.
  • Trained staff on safe food handling procedures, resulting in zero sanitation violations during 11 health department inspections.
  • Supervised shift staff consisting of 4 employees, overseeing break schedules and task assignments, and improving team performance by 56%.
  • Developed a new system for monitoring perishable ingredients which decreased spoilage by 51%.
  • Enhanced communication between kitchen and floor staff by implementing a standardized ticket system, improving service efficiency by 28%.
  • Led the preparation of banquet meals for events hosting over 16 guests, receiving a 35% positive feedback in post-event surveys.

Affiliations

  • Volunteer, Special Event Catering Team, initiative
  • Student Participant, Culinary Institute of America (CIA) Workshops
  • Volunteer, Food Allergy Research and Education (FARE)
  • Participant, Bartender’s Guild of Portland
  • Member, Global Food Safety Initiative (GFSI)
  • Volunteer, Meals on Wheels Denver
  • Certified, ServSafe Certification - 2024
  • Intern, Food Careers Development Program, 2022
  • Volunteer, category Food Safety Committee
  • Certified, National Registry of Food Safety Professionals (NRFSP)

Certifications

  • American Academy of Financial Management (AAFM)
  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Hospitality Professional (CHP)
  • CompTIA A+ Technician
  • Basic First Aid Certification
  • Wine & Spirit Education Trust (WSET) Level 2
  • SAP Certified Application Associate
  • Google Certified Professional Cloud Architect
  • IFSEA Certified Food Manager (CFM)

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