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Skills

  • Scheduling
  • Cost controls
  • Event planning for in-store promotions
  • Workflow planning
  • Financial reporting and budget management
  • Cash flow management and forecasting
  • Data-driven decision making
  • Customer engagement strategies
  • Regulatory compliance
  • Kitchen equipment operation and maintenance

Work Experiences

  • All kitchen staff was hired and managed by me.
  • Achieved reduction over the past 2022.
  • Adjusted product selection based on customer feedback.
  • Adjusted store inventory based on sales data.
  • Boosted product visibility.
  • Achieved a 45% increase in upselling rates.
  • Avoided operational downtime.
  • Safeguarded the company, its employees, and its customers by monitoring alcohol consumption and adhering to legal service requirements.
  • Plan and designate shifts and hours for 13 employees' schedules.
  • Kept the kitchen clean and sanitary by following proper procedures and cleaning surfaces and equipment on a regular basis.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Addressing customer concerns and resolving issues in a diplomatic manner.
  • To handle demanding project management needs while maximizing customer service standards, effectively manage personnel and business operations.
  • Costs were consistently reduced while profits were increased.
  • Liquor Store Manager is a dedicated and hardworking Miscellaneous food service director with 4 years of experience.
  • Quick problem solver who can come up with quick and effective solutions to a wide range of problems.
  • Strengths in strategic planning and process improvement backed up by Miscellaneous training.
  • Liquor Store Manager is a dynamic Liquor Store Manager with 7 years of experience in providing high-quality food services.
  • Clear understanding of vendor management and cross-functional collaboration as well as budget management training.
  • Achieved a 35% profit margin increase on select products.

Accomplishments

  • Documented and resolved metric which led to procedure.
  • Implemented a customer rewards program, increasing repeat purchases by 70% within 11 weeks of introduction.
  • Utilized sales data to identify underperforming SKUs, phasing them out and boosting shelf space for high-margin products, increasing profits by 76%.
  • Streamlined ordering processes, reducing stock depletion and increasing product availability by 36%.
  • Reduced operating costs by 31% through renegotiation of supplier contracts and improved inventory turnover practices.
  • Managed vendor contracts, achieving 70% cost savings on bulk alcohol purchases while maintaining product quality.
  • Facilitated the introduction of a new product line, increasing monthly revenue by an average of 15% per product category.
  • Led a team of 14 sales associates through customized training programs, which contributed to a 27% improvement in customer service ratings.
  • Enabled accurate month-end financial reporting, leading to 81% faster closing of business accounts and improved financial accuracy.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Retail Management Certificate Program from metric
  • American Craft Spirits Association (ACSA)
  • Jaycees
  • Association of Information Technology Professionals
  • Association for Supply Chain Management (APICS)
  • National Retail Federation (NRF)
  • National Association of Licensing and Compliance Professionals (NALCP)
  • Customer Experience Professionals Association (CXPA)
  • National Association of Social Workers
  • International Beverage Competitions Judge 2020

Certifications

  • Certified Beer Server (Cicerone Certification Program)
  • Certified Retail Management Professional (CRMP)
  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • Professional in Human Resources (PHR), method
  • Manual Handling Certification - standard
  • Salesforce
  • Supply Chain Management Professional (SCMP) - Supply Chain Canada
  • Project Management Professional (PMP)

Current openings for Liquor Store Manager

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6 openings

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