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Skills

  • Highly organized
  • Commitment to quality and service
  • Wound care maintenance
  • Strong problem solver
  • Event planning
  • Errands
  • Customer service-oriented
  • Social media savvy
  • Schedule management
  • Process improvement

Work Experiences

  • Kept the house clean and well-stocked, ran errands, managed laundry, and went grocery shopping once a week.
  • Remained alert to client problems or health issues and responded competently.
  • Ran errands for customers, including grocery shopping and other essentials.
  • Advised
  • I'm in charge of all staff training, budgeting, and supply ordering.
  • Ensured
  • Was in charge of supervising, directing, and hiring household staff such as nannies, housekeepers, and chefs.
  • Solved
  • Oversaw a wide range of services, including pet care, phone screening, shopping, and bill payment, in order to give clients more time with their families.
  • Prepared meals and assisted patients with eating tasks to promote healthy nutrition.

Summaries

  • Weekends and evenings are available 2 hours per week.
  • Resourceful
  • Recognized for her ability to provide patients with unrivaled emotional and physical support.
  • Bringing 15 years of experience in assisting chronically ill patients with daily living activities and household tasks.
  • Companion with 5 years of successful project management and performance reporting experience.
  • Pragmatic
  • Deadline-driven
  • Skilled at keeping a clean driving record and bringing relevant Miscellaneous experience.
  • Service-driven
  • When reviewing instructions and medical charts to administer medications and treatments correctly, be thorough.

Accomplishments

  • Business Development : method framework
  • Created individualized care plans based on each client's medical and emotional needs, improving overall satisfaction by 59%.
  • Increased sales 3% over one year.
  • Assisted families in developing long-term care plans, helping to streamline care coordination and reducing overall stress for family members.
  • Accompanied clients to medical appointments, ensuring all concerns and questions were addressed and 56% of post-appointment follow-ups were honored.
  • Waste Management: Effectively decreased food waste by 20% and reduced annual food waste costs by $20,000.
  • Assisted in the rehabilitation process for clients recovering from surgery or illness, leading to a faster recovery rate that was 43% quicker than expected.
  • Implemented phone-based check-ins for remote family members, improving communication with caretakers by 30%.
  • Assisted with bathing, dressing, and grooming, allowing clients to maintain independence with daily living activities over three years.
  • Developed nutrition-based meal plans that improved client energy levels and contributed to healthier weight by 46% lbs/week.

Affiliations

  • Society of Human Resource Management
  • American Medical Informatics Association
  • Home Care Association of America (HCAOA)
  • Association for Conflict Resolution (ACR) – Conflict Resolution in Caregiving
  • Association for Gerontology in Higher Education (AGHE)
  • Compassion & Choices Senior Services Network
  • National Association of Professional Organizers (NAPO) – Home and Financial Organization Programs
  • American Geriatrics Society (AGS)
  • Toastmasters
  • Alzheimer's Association

Certifications

  • Psychiatric Home Health Aide Certification, 2020, Beacon Labs
  • Project Management Professional (PMP)
  • Certified Public Accountant
  • Accredited Disability Services Professional (DSP) Certification, 2019, National Alliance for Direct Support Professionals (NADSP)
  • Medication Administration Certification, 2021, framework
  • Cultural Competency in Elder Care, 2015, Vantage
  • Certified Patient Care Technician (CPCT), 2019, National Healthcareer Association (NHA)
  • Certified Dementia Practitioner (CDP) 2016 – National Council of Certified Dementia Practitioners
  • Elder Abuse Advocacy Certificate, 2018, Northwind
  • Home Health Aide (HHA) Certification, 2019, system

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