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Skills

  • Relationship development
  • Problem resolution
  • Invoice processing
  • Executive presentations
  • Errands
  • Business operations
  • Employee hiring and retention
  • Physical therapy administration
  • ACE Personal Trainer certification
  • Public relations background

Work Experiences

  • I'm in charge of all staff training, budgeting, and supply ordering.
  • Coordinated and planned special projects at clients' homes.
  • Kept the house clean and well-stocked, ran errands, managed laundry, and went grocery shopping once a week.
  • Provided excellent assistance with general household tasks such as cooking, meal preparation, and grocery shopping.
  • Oversaw a wide range of services, including pet care, phone screening, shopping, and bill payment, in order to give clients more time with their families.
  • Raised the stakes.
  • Looked after the family pets, which included feeding and walking 13 of them several times a day.
  • Handled incoming mail, bills, and invoices, as well as taking the necessary actions.
  • Helped with general housekeeping tasks like cooking, meal preparation, and grocery shopping.
  • Was in charge of all vehicle maintenance.

Summaries

  • Within Miscellaneous, senior Companion and outstanding performer in workflow optimization and client relations.
  • Versatile
  • Excellent interpersonal and communication skills.
  • Client-focused Companion with particular expertise in method.
  • Dedicated to providing the best possible service to each and every client.
  • Expert
  • Companion with 5 years of successful project management and performance reporting experience.
  • Articulate
  • Providing bedside and personal care, including ambulation and personal hygiene assistance, is second nature to her.
  • To promote efficiency, adept at assisting with both business and personal needs.

Accomplishments

  • Client Relations:: initiative standard
  • Resolved product issue through consumer testing.
  • Accelerated grocery shopping and meal planning routines for multiple clients, reducing time spent on these tasks by 55% per week.
  • Collaborated with medical professionals to monitor client health, leading to improvements in mobility and reduction in hospital visits by 83%.
  • Restricted Diet Compliance: Developed innovative recipes to suit complicated dietary requirements for customers.
  • Maintained a comprehensive record of daily activities, medical updates, and changes in client condition to ensure timely adaptations in care.
  • Supported clients in managing personal finances, reducing missed payments and financial stress by 40%.
  • Customer Service: Developed long-term relationships with customers which increased repeat business. Maintained a positive dining experience for all restaurant patrons.
  • Waste Management: Effectively decreased food waste by 20% and reduced annual food waste costs by $20,000.
  • Assisted with end-of-day reflection habits and routine journaling, enhancing clients' sense of purpose and personal achievement.

Affiliations

  • American Geriatrics Society (AGS)
  • International Council of Nurses
  • American Medical Informatics Association
  • Lions Club
  • American Red Cross - Volunteer Caregiver Initiatives
  • American Healthcare Documentation Professionals Group (AHDPG)
  • Federation of Health Science Employment Associations (FHSEA)
  • Psychosocial Support Volunteer Network (PSVN)
  • American Society of Safety Professionals
  • Home Care Association of America (HCAOA)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA A+ Technician
  • Certified Family Caregiver (CFC), 2016, National Family Caregiver Association
  • Certified Business Analysis Professional (CBAP)
  • Certified Dementia Practitioner (CDP) 2016 – National Council of Certified Dementia Practitioners
  • Basic Life Support (BLS) Certification 2021 – American Heart Association
  • Google Certified Professional Cloud Architect
  • Personal Care Attendant (PCA) Certification, 2024, Harbor & Co.
  • CompTIA Security+
  • SHRM Certified Professional (SHRM-CP)

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