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Skills

  • Metric equipment
  • Customer service-oriented
  • Event planning
  • Developing menus
  • Invoice processing
  • Active listening and communication
  • Physical therapy administration
  • Certified in 10-key
  • Cooking meals
  • Microsoft Excel certified

Work Experiences

  • Made sure that personal and professional documents were filed properly.
  • Management consistently complimented me on my excellent customer service.
  • Raised the stakes.
  • Kept the house clean and well-stocked, ran errands, managed laundry, and went grocery shopping once a week.
  • Enforced safety procedures in accordance with facility policies and government regulations.
  • Drove kids to and from school, activities, and doctor's appointments.
  • Was in charge of daily activities and offered assistance when necessary.
  • Sought advice.
  • Made a proposal
  • Managed

Summaries

  • Resourceful
  • Within Miscellaneous, senior Companion and outstanding performer in workflow optimization and client relations.
  • Innovative
  • Service-driven
  • Seasoned
  • Dependable
  • Geriatric care specialist with experience providing companionship and direct assistance to clients with cognitive impairment.
  • Dedicated to providing the best possible service to each and every client.
  • Bringing 15 years of experience in assisting chronically ill patients with daily living activities and household tasks.
  • Providing bedside and personal care, including ambulation and personal hygiene assistance, is second nature to her.

Accomplishments

  • Designed and implemented emergency plans to ensure client safety during crisis situations, significantly reducing response time by 70%.
  • Created individualized care plans based on each client's medical and emotional needs, improving overall satisfaction by 59%.
  • Supported mental health by initiating mood-boosting activities such as music, art, or social visits, leading to client satisfaction improvement by 23% points.
  • Customized daily exercise routines to accommodate client physical limitations, improving mobility and flexibility over the past year.
  • Performed light housekeeping tasks, improving living conditions and contributing to a safer, more pleasant environment for clients.
  • Financial: Managed vendor accounts to ensure best possible product pricing.
  • Helped organize and create emergency contact lists and evacuation plans, leading to greater preparedness for natural disasters or household emergencies.
  • Used creative strategies for keeping clients active and engaged mentally, leading to decreased cognitive decline over 18 months according to assessments.
  • Facilitated outdoor activities that helped clients maintain physical health and mobility, reducing bed-bound days by 14 per month.
  • Increased sales 3% over one year.

Affiliations

  • American Society on Aging (ASA)
  • International Association of Healthcare Professionals (IAHCP)
  • Rotary International
  • International Council of Nurses
  • Toastmasters
  • Association for Supply Chain Management (APICS)
  • National Caregivers Library
  • National Association for Home Care & Hospice (NAHC)
  • Compassion & Choices Senior Services Network
  • Association for Computing Machinery

Certifications

  • CompTIA Network+
  • Cultural Competency in Elder Care, 2015, Vantage
  • CompTIA Security+
  • Elder Abuse Advocacy Certificate, 2018, Northwind
  • Association for Project Management (APM)
  • Food Handler Certification, North Carolina, 2018, ServSafe Food Certification Program
  • Trauma-Informed Care Certification, 2015, Vantage
  • First Aid and CPR Certification, 2020, program
  • SHRM Certified Professional (SHRM-CP)
  • Falls Management Program Certification, 2015, Vantage

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