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Skills

  • Vascular
  • Process improvement
  • Appointment scheduling
  • Staff training and motivation
  • Team leadership and development
  • Private practice experience
  • Fire and safety
  • Healthcare platforms
  • Medical assisting specialist
  • BAC screening/drug screen collection

Work Experiences

  • Provided reproductive health and wellness counseling and education to patients.
  • Processed monthly department performance reports.
  • Collaborated with teachers, administrators, and guardians to determine the needs of individual students.
  • Went over the results of the customer survey to see where I could make the most improvements.
  • Transported SAP to several months customer locations.
  • Took vital signs of newborns while assisting in the NICU.
  • Informed patients about treatment options and payment options.
  • Educated patients and their families on proper discharge procedures.
  • Assisted doctors with non-invasive procedures and surgeries.
  • Push-in and pull-out ESE support instruction were facilitated by me.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Billing Supervisor with extensive experience in day-to-day accounts receivable operations, collections, and reporting.
  • Knowledgeable about healthcare and insurance systems.
  • Proven leader with experience working in a team environment.
  • Proficient in the use of HubSpot to manage patient information and schedule appointments.
  • Committed to providing comprehensive patient education as well as assisting physicians.
  • PMP certified
  • With 11 years of direct patient care experience, I am a dedicated Critical Care Registered Nurse.
  • Capable of fostering relationships with a diverse patient population.
  • Patient Access Team Lead with experience in providing inpatient psychiatric hospital care to at-risk youth.

Accomplishments

  • Advised
  • Provided
  • Oversaw
  • Followed
  • Surgical Preparation: Prepared patients for surgery by performing screening tests, evaluating vitals and administering proper medication.
  • Treated
  • Documentation: Ensured charting accuracy through precise documentation.
  • Clarified
  • Formulated
  • Observed

Affiliations

  • Society for Healthcare Consumer Advocacy (SHCA)
  • Freemason
  • Association for Healthcare Revenue Integrity (AHRI)
  • Healthcare Emergency Management (HEM) Certification
  • American College of Medical Practice Executives (ACMPE)
  • Association of Information Technology Professionals
  • Epic Systems Certifications (EHR)
  • Society of Human Resource Management
  • Health Care Compliance Association (HCCA)
  • Certified Professional in Healthcare Information and Management Systems (CPHIMS)

Certifications

  • Pediatric Nursing Certification Board (PNCB)
  • Board Certification for Emergency Nursing
  • ANA Certified in Gerontological NP
  • ANA Certified in Adult NP
  • Certified Electronic Health Records Specialist (CEHRS)
  • Graduate Certificate in Global Health
  • Basic Life Support (BLS) Certification
  • Certified Public Accountant
  • Cisco Certified Network Associate (CCNA)
  • Certified Healthcare Access Associate (CHAA)

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