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Skills

  • Problem resolution
  • Process evaluation and enhancement
  • First Aid/CPR
  • Team building
  • Budgets
  • Cost control in program management
  • Stakeholder relationship management
  • Small Group Instruction
  • Team management
  • Community outreach

Work Experiences

  • Used my adult learning and performance expertise to evaluate work-related behavioral and ability issues.
  • Double-checked and double-edited all training materials for accuracy and compliance with company policies.
  • Achieved 80% higher engagement in e-learning modules.
  • Drove departmental performance and service level achievement through focused team operational reviews, structured coaching, and managing to enterprise targets.
  • Boosted team competencies by 26%.
  • Achieved a satisfaction rate of 63%.
  • Aligned curriculum with organizational needs.
  • Achieved revenue growth of $17 in 2015.
  • Authored and distributed detailed reports on capacity-building success metrics, improving departmental accountability and transparency.
  • Accelerated immediate skill development.

Summaries

  • Looking for a new position where I can apply my 6 years of experience in training and program leadership to help the organization succeed from within.
  • Effective at leading classes on a variety of subjects.
  • Professional development for various individuals in various roles is driven by outstanding interpersonal communication and innovative teaching methods.
  • Expert in developing curricula and training programs that are aligned with clients' strategic goals, mission, and vision, as well as continuously looking for ways to improve service delivery.
  • Capacity Building Coordinator with 15 years of successful performance reporting and risk assessment experience.
  • Successful Training Manager with experience selecting trainers, curriculum, and course plans to meet challenging training goals.
  • Sharp professional promoting risk assessment and process improvement as part of a broad skill set.
  • Accomplished at managing partnerships and program budgets, ensuring training programs are delivered with no cost overruns. Led collaboration with Brightline that provided professional development resources to over 11 recipients.
  • Capacity Building Coordinator is a smart Capacity Building Coordinator with a self-motivated approach who has quality assurance and vendor management skills.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Introduced new methodologies for tracking participant learning outcomes, establishing benchmarks that accurately measured capacity enhancement over two years.
  • Generated detailed training progress reports for 6 stakeholders, achieving buy-in for the expansion of capacity-building initiatives.
  • Selected and deployed a learning management system (LMS) that streamlined course delivery to over 5 participants, reducing program execution time by 82%.
  • Delivered 16 interactive workshop sessions on grant writing and proposal development, leading to a 15% increase in successful submissions.
  • Successfully aligned capacity-building efforts with organization-wide goals, contributing to an overall revenue boost of $5 in 2021.
  • Authored and distributed detailed reports on capacity-building success metrics, increasing departmental transparency and gaining executive support for further initiatives.
  • Introduced software tools to streamline capacity development tracking, saving 49% of administrative time and improving report turnaround.
  • Recommended certified professional development pathways, leading to 14 staff members earning Six Sigma and improving skill competency across the team.
  • Developed partnerships with 6 external stakeholders to enhance capacity-building efforts, leading to a category increase in available resources.
  • Collaborated with team of 6 in the development of standard.

Affiliations

  • Volunteer and Community Engagement Council
  • National Association for Community Mediation (NAFCM)
  • National Council of Nonprofits – Member
  • International Association of Administrative Professionals
  • Association for Supply Chain Management (APICS)
  • Project Management Institute
  • American Marketing Association
  • Local Workforce Development Board Member
  • Global Capacity Building Forum Expert Member
  • Operational Excellence Society for Capacity Building Professionals

Certifications

  • CompTIA A+ Technician
  • Microsoft Certified Systems Engineer (MCSE)
  • Project Management Professional (PMP) from Lakeside Partners
  • Strategic Workforce Planning Certificate from Lakeside Partners
  • Certified Diversity Professional (CDP) from Harbor & Co.
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified International Capacity Building Specialist (CICBS)
  • Google Certified Professional Cloud Architect
  • Certified Governance Trainer (CGT) from category
  • Nonprofit Leadership Executive Certificate from initiative

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