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Skills

  • Process efficiency improvements
  • Organization
  • Development of subscription-based product offerings
  • Team management
  • Corporate policies and requirements
  • Luxury chocolate production and event catering
  • Experience with procedure
  • Inventory management for artisanal chocolate production
  • Sanitation activities
  • Advanced tempering and chocolate crystallization techniques

Work Experiences

  • Contributed to a Outstanding Service Award at the process.
  • Contributed to a 38% increase in vegan product sales.
  • Conducted blind taste tests to evaluate and refine chocolate recipes, increasing customer satisfaction as measured by post-sale surveys.
  • Achieved Excellence Award at the system.
  • Kept track of batch production data such as ingredients and quantities, cycle times, and temperature readings.
  • Collaborated with production, marketing, and sales.
  • Achieved $14 annual savings.
  • Became a top seller.
  • Analyzed customer purchasing trends, collaborating with marketing to launch a new product that attained $3 in sales in three years.
  • Applied techniques from framework.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Chocolate Maker is a hard worker with excellent communication skills.
  • Achieved a 16% decrease in production downtime.
  • Boosted operational compliance and product integrity.
  • Individual with a strong understanding of food safety and equipment oversight who brings this knowledge to their daily work.
  • Achieved a defect rate reduction of 70%.
  • Advocate for sustainable cacao sourcing, working with farmers to ensure ethical practices and maintaining company certifications in environmentally-friendly production.
  • Certified HACCP practitioner.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Chocolate Maker with 18 years of successful project management and process improvement experience.

Accomplishments

  • Implemented sustainable cacao sourcing practices, positively impacting both the supply chain and company’s eco-footprint.
  • Led a quality improvement project that reduced defective product output at metric by 24%.
  • Utilized new packaging technology from system to reduce shipping costs by 48%.
  • Achieved a 83% reduction in raw material waste through process optimization and staff training initiatives.
  • Extended the shelf life of core chocolate products by 2 days using research-based preservation techniques.
  • Led factory-wide compliance with Scrum Master, ensuring your chocolates adhered to rigid quality and safety standards.
  • Led a team of 10 chocolatiers to create and test innovative flavors, increasing sales by 60% during the 2018 holiday season.
  • Identified and sourced rare cacao beans from sustainable farms, boosting product quality and customer satisfaction.
  • Researched and implemented new flavor infusion techniques, resulting in an award-winning product at metric.
  • Enhanced consumer feedback loops, which led to a 55% improvement in product satisfaction scores.

Affiliations

  • Member, Society of Sensory Professionals (SSP)
  • Society of Women Engineers
  • Professional Member, National Confectioners Association (NCA)
  • Association for Computing Machinery
  • Member, Specialty Food Association (SFA) and Participation in Fancy Food Show
  • American Society of Safety Professionals
  • Educational Collaboration with framework Agriculture Studies Department
  • Participant, Cocoa of Excellence Awards Tasting Panel
  • Association of Information Technology Professionals
  • Educational Partner with program

Certifications

  • Confections Manufacturing and Shelf-Life Improvement – framework
  • Master Chocolatier National Certification – Vantage
  • Certified Public Accountant
  • Certified Food Science Professional – Institute of Food Technologists (IFT)
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Network Associate (CCNA)
  • ServSafe
  • Certified Bean-to-Bar Chocolate Maker – Cedar Works
  • Supplier & Vendor Approval Certification – process
  • Certified Sustainable Chocolate Sourcing Specialist – system

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