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Skills

  • Professional and mature
  • Housekeeping
  • Invoice processing
  • Errands
  • Hazardous chemical training
  • Ceiling fans
  • Excellent planner and coordinator
  • Human resource laws knowledge
  • Meticulous attention to detail
  • Human Resources Management (HRM)

Work Experiences

  • Followed procedures when using chemical cleaners and power equipment to avoid damaging the floors and fixtures.
  • Used safety precautions when mixing water and detergents in containers when preparing cleaning solutions.
  • Was in charge of 6 household employees, contractors, and vendors.
  • Organized computer-based information and filed paperwork.
  • In charge of overseeing daily household activities for traveling clients.
  • Directed staff and vendors to provide excellent service to the owner and guests.
  • Collected payment for services rendered and issued billing receipts to the client.
  • Completed laundry services, including hand-washing and dry cleaning, with special attention to care instructions.
  • Provided deep cleaning services to clients who needed extra help with metric areas.
  • Drove kids to and from school, activities, and doctor's appointments.

Summaries

  • To achieve and maintain high client satisfaction, adept at efficiently completing tasks in an independent or team-based manner.
  • Cleaning professional with 3 years of experience in method environments.
  • In a fast-paced work environment, he is extremely effective.
  • Reliable and dedicated, with the ability to stand for long periods of time and effortlessly lift 9 pounds.
  • Meticulous Residential House Cleaner with a vivacious demeanor and top-notch stakeholder engagement and team leadership skills.
  • Strengths in team leadership and process improvement backed up by Automotive and Motor Vehicles training.
  • Knowledgeable Residential House Cleaner with expertise in marketing and program development.
  • Motivated Residential House Cleaner with experience mentoring junior team members, coordinating programs and leading independent projects.
  • Reliable and trustworthy, with a strong work ethic.
  • Business-savvy and capable of making quick decisions.

Accomplishments

  • Improved overall client retention by providing personalized follow-up cleaning recommendations based on specific home conditions.
  • Worked in collaboration with estate managers to service larger properties, maintaining high cleanliness standards across multiple rooms and complex layouts.
  • Achieved program, helping to improve cleanliness and overall property value by maintaining and enhancing home aesthetics.
  • Earned Lean in advanced residential cleaning methods, elevating service standards and boosting customer satisfaction.
  • Supplier Relationship Management: Built and maintained long-term, positive relationships with various restaurant food suppliers to ensure smooth business transactions.
  • Implemented a cleaning rotation system for long-term clients to maintain consistent deep-clean quality over time.
  • Customer Focus: Supported lunch and dinner service for five off-site senior facilities for 90+ customers with wide variety of dietary limitations and allergy restrictions.
  • Used specialized tools and techniques for delicate surfaces, minimizing the risk of damage to high-value furniture and fixtures.
  • Client Relations:: method category
  • Adapted to seasonal cleaning requirements, providing deep clean services ahead of major events and holidays for clients.

Affiliations

  • Apartment and Residential Cleaning Professionals of Denver
  • Rotary International
  • Lions Club
  • HVAC Air Filter Care Seminar Attendee 2022
  • Alliance for Residential Cleaning Contractors (ARCC)
  • Move-in/Move-out Cleaning Certification (MOCC) Holder
  • Society of Human Resource Management
  • American Medical Informatics Association
  • International Janitorial Cleaning Services Association (IJCSA)
  • Jaycees

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Apple Certified Associate (ACA)
  • Certified Professional Cleaner (CPC) by system
  • Customer Relationship Management (CRM) Certification
  • Project Management Professional (PMP)
  • Professional Housekeeping Certification from Vantage
  • Certified Yoga Instructor, YogaWorks
  • Tile and Grout Certified Cleaning Professional
  • Certified Infection Control and Prevention Professional (CICPP)

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