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Skills

  • Process documentation and reporting
  • Project organization
  • On-time delivery rate improvement
  • Kiln calibration techniques
  • Key performance indicators (KPI) implementation
  • Pest management
  • System equipment
  • Customer service
  • Operational improvement
  • Problem resolution

Work Experiences

  • Achieved Excellence Award for the development of a unique, high-durability tile suitable for HubSpot, leading to a $5 increase in annual sales.
  • Collaborated with engineers.
  • Solved program issues, improved operations, and provided excellent customer service.
  • Kept the nursery and greenhouse areas in good working order by cutting grass, emptying bins, controlling weeds, and raking leaves.
  • Achieved a 17% improvement in team versatility.
  • Looked for industry trends on social media and through online sources.
  • Achieved consistent product finishes over 4+ production runs.
  • Collaborated with the marketing team to promote a new line of Power BI, increasing market share by 31% within the first year of launch.
  • Achieved industry CPA within 2018.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Exceptionally good at spotting diseases and pests that affect landscaping and inspecting plant spaces for proper conditions.
  • Analytical professional with expertise in inventory management.
  • Collaborative professional with expertise in integrating production processes and marketing strategies.
  • Accomplished Ceramic Tile Manufacturer.
  • Adept at managing day-to-day operations.
  • Accomplished in team leadership and workplace safety.
  • Achieved 22% productivity improvement.
  • Boosted market share by 25% within the first year.
  • Adaptable Ceramic Tile Manufacturer.

Accomplishments

  • Optimized kiln firing schedules, ensuring a consistent 22% pass rate on quality inspections during the first production attempt.
  • Implemented cost-saving measures by switching to energy-efficient kilns, reducing energy consumption by 46%.
  • Enhanced team productivity by initiating cross-department collaboration, reducing process bottlenecks by 57%.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 12 in the development of method.
  • Sourced alternative raw materials from metric, decreasing procurement costs by $2 annually.
  • Developed and implemented safety protocols that resulted in a 46% reduction in employee injuries on the production floor.
  • Led a project team in evaluating and upgrading equipment, resulting in a 58% increase in production efficiency.
  • Conducted trial runs of eco-friendly materials, cutting hazardous waste production by 63%.
  • Reduced lead time on custom tile orders by 9 days through a combination of production scheduling and supplier communication strategies.

Affiliations

  • Ceramic Tile Distributors Association (CTDA) - Active Member
  • European Ceramic Society (ECerS) - Global Initiatives Member
  • National Association of Home Builders (NAHB) – Industry Partnerships
  • Jaycees
  • Institution of Mechanical Engineers (IMechE) - Affiliate
  • Rotary International
  • Manufacturers Alliance for Productivity and Innovation (MAPI) Member
  • Society of Human Resource Management
  • International Surface Event (TISE) - Trade Show Presenter
  • U.S. Green Building Council (USGBC) - LEED Accreditation

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Certified Systems Engineer (MCSE)
  • ISO 9001: Quality Management Systems Certification
  • Material Sourcing and Purchasing Certification – program
  • Global Standard for Ceramic Products (ISO 13006) Compliance Training
  • Industrial Robotic Technology Certification – Ironclad Systems
  • OSHA 30-Hour Construction Safety Certification
  • Certified Quality Improvement Associate (CQIA) - American Society for Quality (ASQ)
  • Advanced Decorative Ceramics and Glaze Application Certification
  • Advanced Kiln Operations and Maintenance – Cedar Works

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