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Skills

  • Credit reporting accuracy
  • Cross-functional collaboration
  • Process improvement
  • Relationship development
  • Corporate credit consolidation
  • Compliance reporting
  • Budgets
  • Project organization
  • Customized credit solutions
  • Organization

Work Experiences

  • Authored credit review guidelines.
  • Double-checked the accuracy and compliance of payroll, vendor payments, commissions, and other accounting disbursements.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved Top Performer for best-in-class governance.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Advised executive leaders on credit strategies.
  • Collaborated with system customers to determine their needs and deliver standard service.
  • Was in charge of contract finances, which included establishing and checking coding procedures, monitoring reports, and updating internal files.
  • Performed routine closings, kept clean, accurate, and accessible records, and kept a close eye on transaction updates throughout each quarter.
  • Analyzed market trends.

Summaries

  • Gifted at forming and leading strong teams to handle high-volume operations with consistency, accuracy, and full regulatory compliance.
  • Achieved 40% productivity growth.
  • Committed to debt recovery expertise.
  • Credit management professional with a focus on developing credit solutions customized to business needs, driving 28% customer retention improvement and portfolio growth.
  • Achieved a 84% reduction in delinquency rates.
  • Adept at managing risk.
  • Well-qualified financial systems leader with a track record of managing internal accounting processes, strengthening controls, and optimizing systems for peak performance.
  • Adept at negotiating restructuring terms with key clients.
  • Capable National Credit Manager dedicated to streamlining loan approval processes and increasing approval rates by 74%, without compromising risk management controls.
  • Credit management professional with a proven track record of leading cross-functional teams to streamline credit processes, reducing processing times by 84% and improving portfolio health across 6 regions.

Accomplishments

  • Led the implementation of ServiceNow, improving credit approval process efficiency by 79%.
  • Reduced capital exposure by 58% through the introduction of advanced predictive credit scoring models.
  • Developed and implemented a centralized credit risk framework that reduced company-wide delinquency rates by 83% in one year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Optimized cash flow management by developing tailored credit agreements for key customers, improving collection rates by 42%.
  • Led the strategic overhaul of credit policies, resulting in a $3 reduction in bad debt expenses within 6 months.
  • Instituted new policies surrounding high credit-risk accounts, minimizing write-offs by $11 year-over-year.
  • Collaborated with sales and finance teams to create customer-specific credit solutions, increasing repeat business by 38%.
  • Achieved a 67% reduction in Days Sales Outstanding (DSO) across a portfolio worth $2, enhancing overall cash flow.
  • Successfully reduced delinquency rates by 75% through customized credit monitoring solutions.

Affiliations

  • Society of Corporate Compliance and Ethics (SCCE)
  • Society of Human Resource Management
  • Credit Services Association (CSA)
  • Association of Corporate Credit Professionals (ACCP)
  • Financial Executives International (FEI)
  • Project Management Institute
  • Commercial Finance Association (CFA)
  • Association for Credit and Collection Professionals (ACA International)
  • Association for Computing Machinery
  • Jaycees

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified International Credit Professional (CICP)
  • Certified Public Accountant (CPA)
  • Certified Compliance and Risk Professional (CCRP)
  • Certified Business Analysis Professional (CBAP)
  • Salesforce
  • Certified Commercial Investment Member (CCIM)
  • Certified Corporate Financial Planning & Analysis Professional (FP&A)
  • Credit Business Associate (CBA), Vantage
  • Chartered Financial Analyst (CFA)

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