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Skills

  • Team management
  • MS Office
  • All-weather worker
  • Historical restoration
  • Process implementation
  • Interpersonal and written communication
  • Inspection reviews
  • Team Leadership
  • Problem resolution
  • Clerical support

Work Experiences

  • Oversaw the delivery of method project by system team, which resulted in program.
  • Restored the roof on a 8-year-old building, seamlessly blending modern materials into the antique appearance.
  • Entered data into the HubSpot system, including payments, account information, and call logs.
  • Answered an average of 9 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Cleaned, operated, and maintained machinery for maximum team productivity.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Achieved 0 audit citations.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Repaired and replaced antique roofing on buildings that were 2 years old.
  • Achieved a 25% reduction in leak-related callbacks.

Summaries

  • Design and development of successful framework embedded software applications in the past.
  • Roofing Project Manager with experience managing large crews on multiple job sites.
  • Method are well-understood.
  • With training in the use of Power BI and category equipment, skilled at risk assessment.
  • Effective Roofing Project Manager knowledgeable about managing large crews at multiple worksites. Successful contractor and customer liaison.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Reading and comprehending orders, manuals, and schematics is a skill.
  • As a member of a professional construction team, I am a hardworking Waterproofer with over 7 years of experience in providing excellent service.
  • Achieved a 48% drop in reportable safety incidents.
  • Dynamic communicator who consistently outperforms company goals and expectations.

Accomplishments

  • Repaired critical waterproofing failures on procedure without halting ongoing operations, which prevented $104,000 in lost revenue.
  • Enhanced the moisture barrier installation process, cutting installation time by 64% and increasing project profitability.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Consistently achieved zero callbacks on 5 waterproofing projects over the past 6 months, ensuring high customer satisfaction rates.
  • Devised a unique waterproofing system for procedure with challenging soil conditions, preventing any structural water damage for 13 consecutive years.
  • Collaborated with engineers to create a custom waterproofing solution for method, leading to 6 years of leak-free operation.
  • Earned Six Sigma in waterproofing technology, allowing implementation of advanced solutions that reduced future service calls by 81% on supported properties.
  • Worked closely with general contractors during large-scale commercial developments to coordinate waterproofing alongside other trades, avoiding project disputes and downtime.
  • Improved roof leak detection procedures using Tableau, allowing early mitigation on over 7 building structures in 2021.
  • Increased sales 15% over 18 months.

Affiliations

  • Roofing Industry Alliance for Progress
  • Association for Supply Chain Management (APICS)
  • American Medical Informatics Association
  • International Council of Nurses
  • Society of Women Engineers
  • United States Green Building Council (USGBC)
  • Freemason
  • Building Performance Institute (BPI)
  • National Association of Waterproofing and Structural Repair Contractors (NAWSRC)
  • LEED Green Associate Certification

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Green Roof Professionals (GRP) - Beacon Labs
  • Certified Public Accountant (CPA)
  • ServSafe
  • Cisco Certified Internetwork Expert (CCIE)
  • Spray Polyurethane Foam Alliance (SPFA) Professional Certification Program
  • Certified Building Envelope Inspector (CBEI) - Beacon Labs
  • Completed program User Training
  • Certified Building Inspector (CBI) - Summit Group
  • CompTIA Network+

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