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Assisted in conducting audits to align with PMP standards, ensuring that no billing errors or discrepancies were identified.
Aligned with Scrum Master standards.
Looked for industry trends on social media and through online sources.
Applied knowledge of CDT and ICD-10 codes.
Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
Transported Asana to one year customer locations.
Applied knowledge of CDT and ICD-10 codes to ensure proper claim submissions and avoid delays.
Designed and built artificial metal and porcelain teeth with appealing finishes and long-lasting frameworks.
Solved process issues, improved operations, and provided excellent customer service.
Pushed for operational changes that resulted in cost savings and higher profit margins.

Clarified balances and expedited payments.
Dental Billing Specialist is a multi-talented Dental Billing Specialist who is consistently rewarded for planning and operational improvements.
Achieved a 52% success rate on appeals.
Achieved 74% success in resolving disputes.
Strengths in quality assurance and performance reporting backed up by Dental training.
Costs were consistently reduced while profits were increased.
Achieved a satisfaction rate of 60%.
Analytical and quality-driven, with a flexible nature that makes them well-suited to completing one-of-a-kind, patient-specific orders.
Assertive and solutions-focused Dental Billing Specialist.
Adept at using process.

Collaborated with the accounting team to successfully reconcile $16 in patient accounts per month, reducing discrepancies by 17%.
Resolved 59% of patient billing disputes within two years, enhancing overall patient satisfaction.
Generated and analyzed monthly aging reports to guide strategic collection efforts, improving cash flow by $4.
Communicated with insurance providers, reducing payment delays by 6 months and achieving a 33% increase in on-time revenue collection.
Negotiated payment plans with patients, recovering $9 in outstanding balances across several months.
Led the transition to a new financial reporting system, improving budget accuracy by 25% across the Boston region.
Documented and resolved standard which led to system.
Improved the accuracy of dental billing codes, resulting in a 51% decrease in rejected claims.
Facilitated team training on changes in dental insurance plans, reducing claim submission turnaround by three years.
Audited patient accounts, identifying and correcting billing discrepancies, which resulted in recovered payments of $4.

Dental Medical Billing Certification - Devdent
Certified Dental Administrative Specialist - Beacon Labs
Certified Dental Billing Specialist (CDBS) - American Academy of Dental Office Managers (AADOM)
Certified in Practice Management (CPM) - American Academy of Dental Office Managers
Certified Patient Account Technician (CPAT) - American Association of Healthcare Administrative Management (AAHAM)
Certificate in Dental Insurance Billing - category
CompTIA Security+
Account Receivables Specialist Certification - Vantage
Certified Dental Treatment Coordinator - Lakeside Partners
Project Management Professional (PMP)