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Skills

  • Regulatory compliance
  • Music showcase training
  • Territory Sales Experience
  • First Aid/CPR
  • Safety measures
  • Pet charting information
  • Time management skills
  • Process improvement
  • Communications
  • Computer literate

Work Experiences

  • Entered data into the QuickBooks system, including payments, account information, and call logs.
  • Answered 12 calls per 18 months to help customers with their questions and concerns.
  • Explained the operation of systems to customers by translating technical terms into plain language.
  • Used power drills, wire strippers, pliers, and wire connectors to properly install and repair electronic equipment.
  • Adjusted the transmission fidelity, contrast, and brightness controls on the station console.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Had an excellent attendance record and was always on time for work.
  • Kept the signal strong, clear, and consistent with continuous monitoring and optimization of broadcast equipment.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Provided CCTV Technician with regular reports on service work completed, outstanding deficiencies, and overall system status.

Summaries

  • Offering 3 years of practical experience as well as extensive performance reporting knowledge.
  • Among his accomplishments is the creation of a method app for use in the initiative industry.
  • Proficient in HubSpot and familiar with a variety of photography and printing equipment and printers.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Monitors equipment, purchases installation materials, and troubleshoots devices such as television monitors, remote controls, smoke alarms, and audio surveillance equipment.
  • Within Miscellaneous, senior CCTV Technician and outstanding performer in quality assurance and data analysis.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Strengths in performance reporting and strategic planning backed up by Miscellaneous training.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.

Accomplishments

  • Advised leadership on emerging technologies in video surveillance, leading to company adoption of Adobe Creative Suite, improving overall system functionality.
  • Installed specialized CCTV technologies in 7 critical infrastructure facilities, maintaining secure monitoring and compliance with industry regulations.
  • Utilized specialized tools like Jira and SAP to enhance the accuracy of security camera installations, reducing errors by 83% %.
  • Optimized camera placement in high-risk areas by utilizing heat maps and analytics, reducing security incidents by 18 %.
  • Completed installations of wireless security camera systems across category environments, enabling live remote viewing capabilities and improving monitoring efficiency.
  • Conducted on-site assessments and recommended cost-effective CCTV solutions that saved the company 8 annually.
  • Configured high-definition video systems that provided crystal clear footage for initiative environments, reducing security blind spots by 51% %.
  • Managed security system upgrades across 13 locations, increasing operational efficiency and reducing false alarms by 48% %.
  • Provided customized training for 2 staff members on operating CCTV monitoring systems, improving team productivity by 55% %.
  • Created and reviewed detailed security blueprints that were key in implementing surveillance systems for framework projects.

Affiliations

  • Association of Public-Safety Communications Officials (APCO) member
  • Lions Club
  • Supporting member of the National Association of Professional Surveillance Technicians
  • Member of Seattle Chamber of Commerce Active Surveillance Division
  • Society of Women Engineers
  • National Technical Honor Society (NTHS), CCTV Systems Specialty
  • Toastmasters
  • Certified Security Industry Specialist (CSIS) from standard
  • Mentor in Phoenix State Apprenticeship Program for Video Security Technicians
  • Alumnus of the Chicago Technical Institute’s CCTV and Security Systems Program, Year of Completion: 2016

Certifications

  • Certified Network Video Engineer (CNVE) by CCTV Certification Network
  • Microsoft Certified Systems Engineer (MCSE)
  • Genetec Security Center Certification
  • Certified Physical Security Professional (PSP) by ASIS International
  • Video Surveillance Security Systems Certification by Northwind
  • Security System Design & Installation Certification by Lakeside Partners
  • CompTIA IT Fundamentals (ITF+)
  • Cisco Certified Network Associate (CCNA)
  • Transmission Control Protocol/Internet Protocol (TCP/IP) Certificate
  • General Data Protection Regulation (GDPR) for CCTV Implementation

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