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Skills

  • Business Development
  • Team building
  • Business operations
  • Computer literate
  • Problem resolution
  • Weekly Payroll
  • Heavy lifting
  • Excel in category
  • Tax preparation
  • Client-focused

Work Experiences

  • Interpreted blueprints, equipment specifications, schematic drawings, and technical instructions regarding security systems and equipment.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Oversaw the delivery of procedure project by standard team, which resulted in category.
  • Provided CCTV Technician with regular reports on service work completed, outstanding deficiencies, and overall system status.
  • Had an excellent attendance record and was always on time for work.
  • Oversaw a team of 13 technical professionals to manage successful broadcasts.
  • Achieved President's Club recognition.
  • Entered data into the QuickBooks system, including payments, account information, and call logs.
  • Process helped me achieve $223,000.
  • Was in charge of all broadcast equipment installations, calibrations, and maintenance for program station.

Summaries

  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Customer-focused Sales Representative with 14 years of experience solving problems for clients.
  • Professional with certifications in Six Sigma and CPA who is meticulous and efficient.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Motivated CCTV Technician with experience managing large-scale projects, including budgeting and administration.
  • Extensive knowledge of analog and digital closed-circuit television equipment operation, maintenance, and repair.
  • Strengths in performance reporting and strategic planning backed up by Miscellaneous training.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Within Miscellaneous, senior CCTV Technician and outstanding performer in quality assurance and data analysis.
  • Knowledgable in a variety of design and testing methodologies.

Accomplishments

  • Proactively identified and fixed design flaws in outdoor CCTV setups, preventing visibility errors in standard weather conditions.
  • Collaborated with team of 8 in the development of framework.
  • Completed installations of wireless security camera systems across category environments, enabling live remote viewing capabilities and improving monitoring efficiency.
  • Earned Six Sigma in CCTV and video surveillance, improving hands-on skills for industry-standard technologies and reducing customer support requests by 80% %.
  • Reduced false alarm rates by 16% % through database integration and advanced motion detection tuning in commercial installations.
  • Managed security system upgrades across 13 locations, increasing operational efficiency and reducing false alarms by 48% %.
  • Documented and resolved initiative which led to standard.
  • Advised leadership on emerging technologies in video surveillance, leading to company adoption of Adobe Creative Suite, improving overall system functionality.
  • Achieved ITIL, enhancing proficiency in advanced video formats, network protocols, and IP-based systems, reducing installation time by 48% %.
  • Resolved product issue through consumer testing.

Affiliations

  • Association of Information Technology Professionals
  • Registered CCTV Installer with the British Security Industry Association (BSIA)
  • Supporting member of the National Association of Professional Surveillance Technicians
  • Mentor in Phoenix State Apprenticeship Program for Video Security Technicians
  • Freemason
  • Security Design and Installation Certification (framework)
  • Certified Security Industry Specialist (CSIS) from standard
  • Member of Seattle Chamber of Commerce Active Surveillance Division
  • Association of Public-Safety Communications Officials (APCO) member
  • Volunteer for Austin Public School Security Infrastructure Improvement Program (2018)

Certifications

  • Fire and Intruder Alarm System Training Certification
  • Certified Cisco Entry Networking Technician (CCENT)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Internet of Things (IoT) Technician by Meridian
  • Genetec Security Center Certification
  • RFID Fundamentals Certification for Physical Security Architecture
  • Google Certified Professional Cloud Architect
  • Certified Professional Installer (CPI) for Video Surveillance Systems
  • Apple Certified Associate (ACA)
  • Certified Public Accountant

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