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Skills

  • Lean inventory management
  • Military maintenance requirements
  • Team building
  • First-class and business-class cabin upgrades
  • Supervision
  • Budgets
  • Collaborative problem-solving
  • Problem resolution
  • Attention to detail in high-stakes projects
  • Process improvement

Work Experiences

  • All inspection and maintenance actions were documented using aircraft forms, IMDS, and FERMS.
  • Achieved minimal client revisions.
  • Transported Asana to 6 months customer locations.
  • Achieved zero delays during installation.
  • Collaborated with design teams.
  • Answered 6 calls per 6 months to help customers with their questions and concerns.
  • Achieved a 41% reduction in delays.
  • Achieved a 24% increase in passenger comfort ratings.
  • Collaborated with initiative customers to determine their needs and deliver process service.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Knowledge of standard industry hardware and materials, as well as a desire to learn more.
  • Aircraft Interior Technician with 8 years of successful vendor management and workflow optimization experience.
  • Collaborative team player.
  • Aircraft maintenance professional with experience directing, monitoring, and performing preventive and unscheduled maintenance.
  • Capable of interpreting complex blueprints and engineering diagrams to execute precise modifications for first-class and business-class cabin areas.
  • Achieved 56% on-time delivery.
  • Efficient Aircraft Mechanic with a diverse skill set honed in the aviation industry for 9 years.
  • Achieved a 54% success rate in emergency lighting inspections.
  • Achieved a 46% reduction in passenger complaints.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.

Accomplishments

  • Partnered with regulatory bodies to ensure that all interior materials complied with Six Sigma, avoiding penalties or delays.
  • Diagnosed complex cabin cosmetic issues resulting in cost savings of 52% by avoiding full replacements.
  • Expertly installed overhead bins and customized storage units, improving cabin functionality by 80%.
  • Inspected and refurbished VIP cabins to meet luxury specifications, increasing customer satisfaction scores by 52%.
  • Prepared monthly inventory reports and analyzed usage trends, helping the team reduce waste and overstock by 42%.
  • Achieved 39% reduction in warranty claims through stringent quality checks and proper installation of interior components.
  • Conducted interior modification projects for 14 aircraft simultaneously, each completed on time or before launch schedules.
  • Regularly trained on the latest cabin refurbishment techniques, obtaining OSHA to maintain compliance with changing industry standards.
  • Assisted internal design team in crafting custom interior solutions for high-end clientele, resulting in a 60% revenue boost for the company.
  • Utilized Salesforce to track service logs and inventories, reducing parts procurement time by 55%.

Affiliations

  • Aircraft Electronics Association (AEA)
  • Civil Aviation Safety Authority (CASA) Approved Interior Technician
  • Association of Information Technology Professionals
  • Boeing Aerospace Professionals Association
  • Certified Aviation Manager (CAM) Credential
  • Partners in Aviation Workforce Strategic Alliance
  • Association for Computing Machinery
  • Professional Aviation Maintenance Association (PAMA)
  • Toastmasters
  • Freemason

Certifications

  • Certified Aircraft Interiors Engineer (CAIE) - Beacon Labs
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Network Associate (CCNA)
  • Federal Aviation Administration (FAA) Airframe and Powerplant (A&P) Certification
  • Interior Specialist Certification Program (ISCP) - Harbor & Co.
  • National Aviation Maintenance Technician Certification
  • Certified Aviation Safety Professional (CASP)
  • Licensed Aircraft Mechanic (LAM) Certification - Austin
  • First Aid/CPR Certified
  • Aviation Quality Control Training - Ironclad Systems

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