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Skills

  • Project organization
  • MS Office
  • Insurance billing
  • Communications
  • Integration testing
  • Collaboration with software developers on code quality
  • Agile Testing Methodologies
  • Collaboration with cross-functional teams
  • Cross-platform testing
  • Process improvement

Work Experiences

  • Achieved lower deployment failures.
  • Achieved a 59% compliance score.
  • Used SAP to document defects and assisted developers in completing additional testing and resolving issues.
  • Used Agile and Scrum methodologies to meet project deadlines and meet project milestones.
  • Collaborated with developers in a CI/CD pipeline to integrate automated and manual testing into the release process, resulting in a 12% reduction in release-cycle time.
  • Achieved results within 2023.
  • Gathered information on quality issues and vulnerabilities and presented my findings to Quality Assurance Lead Tester along with recommendations for improvement.
  • Communicated with category and standard departments and implemented effective solutions regarding defects and system issues.
  • Adhered to local compliance requirements.
  • Assessed compliance with industry standards.

Summaries

  • Motivating leader who has built and managed process teams in the past.
  • Strong technical skills and experience in project management.
  • Quality Assurance Lead Tester with process improvement and workflow optimization abilities.
  • Ability to recognize method issues and integrate system solutions to achieve program.
  • Achieved a 32% boost in team performance.
  • Bilingual and proactive, with a wealth of procedure knowledge.
  • Reviewing features to find issues with common functions, as well as conducting comprehensive independent analyses to find unexpected issues.
  • Complete thorough quality assurance evaluations to assist teams in producing high-quality work.
  • Achieved Employee of the Year-level quality assurance.
  • With hands-on experience, eager to learn new skills and advance knowledge.

Accomplishments

  • Established automated build validation tests that reduced build failures by 60% in the first three months.
  • Managed daily standups and effectively prioritized testing tasks, increasing team productivity by 81%.
  • Performed root cause analysis (RCA) on failed test cases, leading to a resolution time decrease of system/incident.
  • Led defect triage meetings for a large scale project, reducing resolution time of critical bugs by framework.
  • Improved software release quality by implementing a more rigorous defect tracking system, reducing post-release defects by 33%.
  • Led an initiative to implement API testing using Salesforce, significantly reducing application downtime due to faulty integrations.
  • Collaborated with product managers and designers to ensure test cases covered all user stories and edge cases.
  • Developed a comprehensive testing strategy for Salesforce, improving the on-time release rate by 60%.
  • Coordinated testing efforts across multiple teams for a high-stakes release, achieving an on-time product delivery with zero critical defects.
  • Led a team of 15 QA testers to increase bug detection rate by 34% through structured test case development.

Affiliations

  • Affiliated Member, American Society for Quality (ASQ), Quality Assurance Division
  • Volunteer, initiative Organizer 2017
  • Alumnus, Test Leadership Congress 2023
  • Automation Guild - Active Participant in Automated Testing Webinars 2017
  • Lean Six Sigma Green Belt Certification (LSSGB) - metric, 2022
  • ISTQB® Security Tester Certification - standard, 2020
  • Member, International Software Testing Qualifications Board (ISTQB)
  • Certified ISTQB® Advanced Level Test Manager
  • Certified Tester Foundation Level (CTFL) - initiative
  • Member, Agile Alliance - Test Practices Community procedure

Certifications

  • SAP Certified Application Associate
  • Certified Tester Foundation Level (CTFL) - 2022
  • Certified Professional for Requirements Engineering (CPRE) - 2017
  • SHRM Certified Professional (SHRM-CP)
  • Certified TMMi Professional - 2022
  • Microsoft Certified Systems Engineer (MCSE)
  • Google Certified Professional Cloud Architect
  • Micro Focus ALM Certification - 2024
  • Automation Test Engineer Certification - Vantage - 2023
  • Project Management Professional (PMP)

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