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Skills

  • Social interaction
  • Food service efficiency
  • Quality service
  • Food Services Solutions DayCap proficiency
  • Social activity planning
  • Family planning services education
  • Social services knowledge
  • Service and supply support
  • Scheduled services
  • Social Behaviors

Work Experiences

  • Maintained detailed records of program operations and participant activities.
  • Assisted in developing an after-school program.
  • Saved $9 by putting in place cost-cutting measures that addressed long-standing issues.
  • Considered clients' specific needs and histories.
  • Achieved results over 6 months.
  • Conducted home visits to assess living environments, leading to improved living conditions for 7 households within two years.
  • Advocated for clients in medical settings.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated with Social Service Aide to launch a mental health awareness campaign, engaging 7 community members and reducing stigma around mental illness.
  • Assisted in developing an after-school program that improved school performance for at-risk youth, contributing to a statewide Outstanding Service Award recognition in 2017.

Summaries

  • Coordinated with local shelters and food banks.
  • 16 clients secured jobs within two years.
  • Dedicated to learning, growing, and succeeding in Mental Health.
  • Social Service Aide is a caring and skilled Social Service Aide who is dedicated to making a positive impact on programs and assisting participants by providing expert support.
  • Adept at handling conflicts within domestic settings.
  • Advocates for clients during cases.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Conducted life skills workshops.
  • Accomplished in conflict mediation.
  • Demonstrated ability to form and maintain long-term relationships.

Accomplishments

  • Provided support and mentorship for at-risk youth, reducing school absenteeism by 30% over 18 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Worked alongside legal advisors to assist clients with court proceedings, ensuring their rights were upheld and necessary resources were accessed.
  • Led the coordination of holiday food outreach programs, ensuring over 3 families received necessary resources, improving community satisfaction.
  • Utilized knowledge of local regulations to ensure that clients navigated complex housing and medical legal issues efficiently, avoiding delays.
  • Collaborated with system to provide emergency housing resources to 5 families in crises, reducing service response times by 45%.
  • Improved mental health resource access for domestic violence survivors by collaborating with framework, resulting in a 44% reduction in relapse rates.
  • Implemented trauma-informed care frameworks which improved client mental health outcomes by 21% over one year.
  • Documented and resolved program which led to system.
  • Developed and facilitated workshops for performance reporting, resulting in the successful employment of 2 clients within two years.

Affiliations

  • American Society for Public Administration (ASPA)
  • Continuum of Care (CoC) Program Committee
  • International Council of Nurses
  • The Alliance for Strong Families and Communities
  • American Association on Intellectual and Developmental Disabilities (AAIDD)
  • American Association of Service Coordinators (AASC)
  • National Association of Case Management (NACM)
  • National Reentry Resource Center (NRRC)
  • Association for Supply Chain Management (APICS)
  • Child Welfare League of America (CWLA)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • ServSafe
  • SHRM Certified Professional (SHRM-CP)
  • Nonprofit Management Certification from system
  • Community Outreach Specialist Certification
  • CompTIA A+ Technician
  • Advanced Social Services Data Management Training
  • Certified Public Accountant
  • Certified Addictions Counselor (CAC)
  • Project Management Professional (PMP)

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