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Skills

  • Client accessibility advisory role
  • Business operations
  • Parent-teacher communication facilitation
  • Collaboration with multilingual teams
  • Remote communication tools proficiency (e.g., program)
  • Public speaking and presentation skills
  • Event coordination for Deaf participants
  • Crisis communication interpreting
  • Healthcare interpreting proficiency
  • Supervision

Work Experiences

  • Contributed to system.
  • Collaborated with school districts to update spec education materials to include accessible language resources in both print and sign, resulting in improved test scores by 33% for Deaf students.
  • Achieved over 38% higher pass rates in vendor management.
  • Assisted with video relay services, connecting Deaf individuals with businesses and loved ones via real-time, remote interpretation, increasing accessibility to team leadership.
  • Delivered simultaneous interpretation for Deaf participants during President's Club presentations, elevating their experience and contributing to more inclusive event planning.
  • Transported Power BI to two years customer locations.
  • Looked for industry trends on social media and through online sources.
  • Collaborated with school districts to update special education materials.
  • Created a more inclusive workplace.
  • Contributed to greater awareness of Deaf culture.

Summaries

  • Certified Deaf Interpreter known for precision in translating technical terminology, ensuring clear communication between Deaf professionals and clients across specialized industries, including law and science.
  • Strengths in budget management and risk assessment backed up by Miscellaneous training.
  • Adept at interpreting legal and medical terminology.
  • Certified Deaf Interpreter with a proven ability to interpret for complex legal proceedings and emergencies. Expertise in crisis intervention has significantly enhanced Deaf client outcomes in critical situations.
  • Certified Deaf Interpreter specializing in delivering high-quality interpretation for legal, healthcare, and emergency situations. Effectively collaborated with multilingual teams and contributed to cross-industry consistency.
  • Certified Deaf Interpreter specializing in real-time interpretation for emergency broadcasts and national crises. Expert in ASL fluency and skilled at delivering life-saving information to Deaf communities.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Certified Deaf Interpreter experienced in crisis communication.
  • Certified Deaf Interpreter with a demonstrated ability to facilitate smooth communication during critical legal proceedings and healthcare scenarios. Adept at handling cases with high stakes and confidentiality.
  • Certified Deaf Interpreter proficient in both legal and medical interpretation, with a thorough understanding of Deaf culture and advocacy. Strong track record of improving accessibility and client engagement.

Accomplishments

  • Conducted accessibility audits for 3 organizations, recommending improvements that led to 27% better communication outcomes in client interactions.
  • Collaborated with legal professionals to simplify complex court documents for Deaf clients, resulting in a 45% boost in client satisfaction.
  • Partnered in legal cases to ensure Deaf clients' full participation, which contributed to a 39% increase in satisfactory case resolutions.
  • Optimized the use of accessible technology for Deaf clients, achieving a 79% increase in effective communication during telehealth sessions.
  • Mentored student interns in the art of tactile sign language interpretation, leading to an 20% improvement in their practical skillset.
  • Developed language interpretation tools to assist non-native Deaf individuals, boosting access to services by 46%.
  • Assisted marketing teams at Summit Group in developing accessible content, contributing to 84% growth in Deaf-targeted outreach.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Trained 12 service department staff on conducting highly sensitive one-on-one appointments with Deaf individuals, enhancing communication success by 33%.
  • Interpreted for international conferences, providing services in multiple sign languages, and increasing global participation by an estimated 18 attendees.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Mental Health Interpreting National Task Force
  • Federation of Deaf Americans in Education
  • Society of Human Resource Management
  • National Deaf Center on Postsecondary Outcomes
  • National Association of Interpreters in Health Care (NAIHC)
  • Interpreter Guild of America (IGA)
  • Association of Information Technology Professionals
  • Urban Institute's Accessibility and Inclusion Program
  • Institute for Accessible Media at program

Certifications

  • Certified Specialist Interpreter in Technical Fields by Harbor & Co.
  • Sign Language Interpretation for Technology Fields Certification by Lakeside Partners
  • Certificate of Interpretation (CI) by Registry of Interpreters for the Deaf (RID)
  • Certified Deaf Interpreter Trainer by Vantage
  • Certified Public Accountant (CPA)
  • Google Certified Professional Cloud Architect
  • Specialist Certificate: Legal (SC:L) Certification by Registry of Interpreters for the Deaf (RID)
  • Certified Inclusion and Resource Accessibility Specialist by Summit Group
  • Cued Language Transliterator National Certification (CLTNCI) by TECUnit
  • Advanced Legal Interpreter Certification by Ironclad Systems

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