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Skills

  • Multi-line Telephone Systems
  • Filing assistance
  • Credit and collections
  • AP/AR proficiency
  • Office administration
  • Overseeing automated databases
  • Recording patient demographics
  • Accurate and detailed
  • Speech typing
  • Scheduling and calendar management

Work Experiences

  • Conducted extensive research using a variety of resources to assist professional staff with routine and special project tasks.
  • Was in charge of the executive calendar and the weekly project team meetings.
  • Created and disseminated team-based communications such as newsletters to improve collaboration and morale among office employees.
  • Created new filing and organizational procedures that helped the company save $6 per two years in labor costs.
  • Maintained strict confidentiality while creating files, reports, and records.
  • Worked on general clerical tasks both independently and with supervision.
  • Established administrative work procedures to keep track of the daily tasks of the employees.
  • Oversaw all aspects of reception, including greeting visitors, answering phones, and keeping the front desk tidy.
  • Oversaw 14 calendars in order to coordinate meetings, appointments, and events strategically.
  • Was in charge of processing client payrolls as well as payroll corrections.

Summaries

  • Executive Assistant with exceptional phone, scheduling, and documentation skills who is a hard worker and multi-tasker.
  • Ambitious Office Automation Clerk who knows how to use a variety of office support equipment, such as process and framework.
  • School Secretary is a fast-paced, detail-oriented School Secretary who is eager to contribute administrative and operational expertise to a growing team.
  • With excellent time management skills and a resourceful approach, able to handle multiple simultaneous tasks.
  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.
  • Working with little to no supervision, responsible, punctual, and productive.
  • Dedicated to keeping track of program data, creating category reports, and strategic planning.
  • School Secretary is a skilled School Secretary who can train new administrative professionals, support program needs, and manage projects with little supervision.
  • Customer service skills that are second to none.
  • School Secretary is a dependable and enthusiastic School Secretary with 8 years of front desk management experience.

Accomplishments

  • Patient Assistance: Assisted patients with application for Medi-cal, Medicare and initial appeals for payments.
  • Research: Investigated and analyzed client complaints to identify and resolve issues.
  • Increased
  • Ensured
  • Oversaw initiative area.
  • Implemented
  • Planned
  • Supported
  • Assisted
  • Documented

Affiliations

  • National Council on Family Relations (NCFR)
  • Freemason
  • American Management Association (AMA) – Administrative Professional Training
  • Charter Schools Development Center (CSDC) – Administrative Leadership Program
  • Jaycees
  • International Council of Nurses
  • National School Boards Association (NSBA) - Administrative Section
  • American Association of School Personnel Administrators (AASPA)
  • Local Municipal Clerk Certification Program
  • National Association of Social Workers

Certifications

  • Certified Ethics Officer (CEO)
  • Google Certified Professional Cloud Architect
  • Certified Information & Records Manager (CIRM)
  • Project Management Professional (PMP)
  • Child Protection and Safeguarding Practices Certification
  • Medical Office Administration Certification
  • Time Management and Prioritization Certification
  • Microsoft Office Specialist (MOS) Certification
  • Certified Information Privacy Manager (CIPM)
  • Notary Public Certification – North Carolina

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