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Skills

  • Patient Outcome Enhancement
  • Medical error reduction
  • Inventory and restocking
  • Training and mentoring
  • Lean process improvement in healthcare
  • Clinical cost-efficiency optimization
  • Cross-departmental communication facilitation
  • Pharmacy operations management
  • Hiring and recruitment
  • Therapy programs

Work Experiences

  • Achieved OSHA for the organization.
  • Built an integrated care model that reduced racial and gender-based healthcare inequities by providing culturally competent care strategies.
  • Collaborated with insurance companies to negotiate better reimbursement rates, leading to a 15% increase in revenue.
  • Closed gaps in clinical procedures.
  • Collaborated with insurance companies.
  • Anticipated healthcare trends.
  • Collaborated with public health officials in Atlanta.
  • Adopted by 16 institutions nationwide.
  • Was in charge of ordering all pharmacy supplies and keeping track of inventory levels.
  • Championed the integration of telehealth services.

Summaries

  • Achieved over 77% in patient satisfaction improvement.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • Achieved ITIL hospital accreditation.
  • Develop and lead an office staff that is productive and efficient.
  • Achieved annual savings of $15.
  • Staff development that results in high-performing teams has been recognized.
  • Expert at streamlining processes, increasing team productivity, and lowering costs to ensure long-term nursing home operations.
  • Dedicated to learning, growing, and succeeding in Healthcare.
  • Accomplished this within 2017.
  • Clear understanding of budget management and cross-functional collaboration as well as budget management training.

Accomplishments

  • Standardized clinician performance appraisals tied to continuous professional development, resulting in improved competency scores across 4 departments.
  • Lobbied for and secured over $8 in grants to fund innovative healthcare initiatives targeting rural and underrepresented communities.
  • Championed the introduction of culturally sensitive care programs, yielding a 19% improvement in care accessibility for minority populations.
  • Led multidisciplinary team in formalizing clinical pathways for initiative, achieving Six Sigma compliance in 2024.
  • Resolved product issue through consumer testing.
  • Key contributor to hospital’s participation in category control research, securing 67% increase in external research grants.
  • Developed and implemented an integrated care model, reducing racial and gender-based healthcare inequities by 83% through culturally competent care strategies.
  • Collaborated with a team of 8 clinicians to develop a groundbreaking treatment protocol for category, increasing survivability rates by 49%.
  • Spearheaded the integration of behavioral health into primary care settings, increasing patient utilization of mental health services by 47%.
  • Piloted a mental health initiative that increased access to services by 25% while reducing stigma in category.

Affiliations

  • Society of Women Engineers
  • Healthcare Financial Management Association (HFMA)
  • National Academy of Medicine (NAM)
  • American College of Healthcare Executives (ACHE)
  • Association of Academic Health Centers (AAHC)
  • Association of Perioperative Registered Nurses (AORN)
  • Rotary International
  • Medical Group Management Association (MGMA)
  • American Medical Informatics Association
  • American Society of Safety Professionals

Certifications

  • Apple Certified Associate (ACA)
  • Fellow of the American College of Healthcare Executives (FACHE)
  • Certified Business Analysis Professional (CBAP)
  • ServSafe
  • National Committee for Quality Assurance (NCQA) PCMH Content Expert Certification
  • Healthcare Financial Management Association (HFMA) Fellow – 2017
  • Board Certification in Healthcare Management - American College of Healthcare Executives (ACHE)
  • Master’s in Healthcare Administration (MHA) – initiative
  • Healthcare Supply Chain Management Certification – Association for Health Care Resource & Materials (AHRMM)
  • Certified Professional in Healthcare Quality (CPHQ) - Harbor & Co.

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