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Skills

  • Regulatory compliance
  • Operational improvement
  • Forklift operations
  • Shipping and receiving
  • Inventory control optimization
  • Customer satisfaction improvement
  • Relationship development
  • Team building
  • Safety and compliance
  • Staff management

Work Experiences

  • Actively communicated with clients to handle complaints and requests, achieving a 67% customer satisfaction improvement.
  • Cut delivery delays by 52%.
  • Conducted weekly inventory audits.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with logistics and supply chain teams to decrease order processing time from 15 days to 14 hours.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Coordinated the receipt, storage, and distribution of over 15 shipments weekly with 6% on-time delivery rate.
  • Reduced accidents by 7%, saving $5 per year by identifying root causes and taking corrective action.
  • Developed a comprehensive warehouse recovery plan.

Summaries

  • Exceptional at keeping track of current inventory levels and replenishing them based on consumer demand and sales forecasting.
  • Clear understanding of budget management and quality assurance as well as process improvement training.
  • Strengths in cross-functional collaboration and performance reporting backed up by Transportation training.
  • Through constructive employee feedback and staff reviews, this professional and clear communicator has been successful in managing efficiency while also boosting morale.
  • Collaborated with teams across departments.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Reliable Transportation expert with 9+ years of experience in shipping, receiving, and inventory management.
  • Achieved 12% reduction in on-site accidents.
  • Able to negotiate favorable shipping rates with vendors.
  • Boosted overall throughput.

Accomplishments

  • Directed a successful warehouse relocation to Raleigh without operational downtime over a several months period.
  • Introduced a warehouse layout redesign that enhanced picking and packing efficiency, raising throughput by 71%.
  • Collaborated with team of 15 in the development of standard.
  • Achieved a 67% reduction in labor costs by implementing an automated order picking system.
  • Led warehouse equipment upgrades and modernization, improving operational efficiency by 58%.
  • Designed and delivered a warehousing compliance training program leading to Six Sigma being achieved by 7 employees.
  • Trained and mentored a team of 7 warehouse associates, achieving a 71% boost in overall team efficiency.
  • Resolved product issue through consumer testing.
  • Implemented cross-functional training for all staff, increasing employee versatility and reducing shift change downtime by 53%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Global Cold Chain Alliance (GCCA)
  • Warehouse Education and Research Council (WERC)
  • Occupational Safety and Health Training Institute Network (OTI) Membership
  • Material Handling Industry (MHI)
  • International Warehouse Logistics Association (IWLA)
  • Just-in-Time (JIT) Warehouse Management Certification – 2019
  • Inventory Control Management Certification Program
  • Freemason
  • Automation and Robotics in Warehousing Conference Attendee 2020
  • Amazon AWS Supply Chain Management Specialty Certification – 2021

Certifications

  • Advanced Warehouse Process Automation Certificate by Beacon Labs
  • Apple Certified Associate (ACA)
  • Certified Packaging Systems Application Specialist by Summit Group
  • Certified Hazard Identification Specialist by Lakeside Partners
  • SHRM Certified Professional (SHRM-CP)
  • Warehouse Ergonomic Practitioner Certification by Vantage
  • Certified Transportation Manager (CTM) from NARS
  • ServSafe
  • Google Certified Professional Cloud Architect
  • Project Management Professional (PMP)

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