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Skills

  • Administrative support for investigations
  • Data integrity monitoring and enhancement
  • Communications
  • Case file preparation
  • Information security and confidentiality
  • File organization system implementation
  • Evidence documentation procedures
  • Scheduling
  • Crime statistics analysis
  • Confidential data management

Work Experiences

  • Distributed administrative tasks strategically among category employees and provided guidance to help them perform better.
  • Coordinated fleet maintenance requests for 7 department vehicles, ensuring operational readiness at all times.
  • Compiled statistical reports to present crime trends for Columbus, which were used by high-level officers to make strategic deployment decisions.
  • Audited past incident reports.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Achieved a 26% success rate.
  • Coordinated with community liaisons to offer transparency in public police records, leading to a 35% increase in public satisfaction in 2022.
  • Achieved cost-saving of $9 in procurement in 2017.
  • Compiled daily activity reports.
  • Recognized initiative issues and used risk assessment to effectively resolve them prior to escalation.

Summaries

  • Collaborated with external vendors.
  • Capable Police Clerk with 2 years of framework office support experience.
  • Achieved optimal organization.
  • Strong written and verbal communication skills, as well as proficiency in recordkeeping and category writing, are all assets.
  • Thorough and dependable Office Worker with excellent administrative skills and a strong Miscellaneous background.
  • Collaborated with civilian contacts to resolve inquiries.
  • Clear understanding of client relations and cross-functional collaboration as well as process improvement training.
  • Adept at multi-tasking in fast-paced environments, providing exceptional administrative support to investigative teams and facilitating cross-agency communication for improved process flow.
  • Collaborated with law enforcement teams to generate accurate crime statistics reports, playing a key role in optimizing patrol strategy through data analysis.
  • Personable Police Clerk with a track record of increasing workplace communication and coordination effectiveness.

Accomplishments

  • Balanced daily workflows by handling incoming calls and emails, responding to an average of 15 public inquiries regarding police procedures and crime reports.
  • Created and maintained an updated filing system for more than 2 criminal reports, enhancing retrieval efficiency and compliance during audits.
  • Accurately submitted background check documentation for 12 employees, leading to improved hiring efficiency and compliance with legal standards.
  • Oversaw the creation and distribution of departmental forms, resulting in cost savings of $6 in office supplies for 2019.
  • Aided with compliance audits involving case records, criminal reports, and firearms regulations, leading to a 23% successful audit rate for 2019.
  • Reduced case processing time by improving the data entry system used for warrant submissions, decreasing errors by 71%.
  • Coordinated with multiple departments, such as Fire, EMS, and legal teams, to ensure seamless collaboration during public emergency events.
  • Tracked and completed entry of autopsy, arrest, and witness reports related to ongoing criminal investigations, ensuring legal form accuracy.
  • Developed and implemented process improvements for handling court documentation and filed police reports, reducing delays by 78%.
  • Managed police clerical tasks such as processing citations, maintaining confidential records, and meeting deadlines ahead of regulatory enforcement timelines.

Affiliations

  • Project Management Institute
  • Society of Human Resource Management
  • Association of Information Technology Professionals
  • National Notary Association
  • Local Chapter of Colorado Law Enforcement Records Association
  • International Council of Nurses
  • Association for Supply Chain Management (APICS)
  • National Association of Municipal Clerks (NAMC)
  • Rotary International
  • National Technical Investigators' Association (NATIA)

Certifications

  • Certificate in Record Retention Strategies - Brightline
  • Cisco Certified Network Associate (CCNA)
  • Certified Office Support Professional (COSP) - Meridian
  • Time-sensitive Record Processing Specialist - Jira
  • Legal Records System Management Training - metric
  • Advanced Police Records Management Certificate - Summit Group
  • Police Dispatcher Certification - Arizona
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant
  • Basic Criminal Complaint Intake Technician Certification

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