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Skills

  • Case file preparation
  • Fleet maintenance coordination
  • Data entry SAP
  • Legal and regulatory adherence
  • Customer service
  • Team leadership and development
  • Communication with external agencies
  • Mail handling
  • Supervision
  • Operational improvement

Work Experiences

  • Kept track of how much initiative supplies were being used and contacted vendors to place new orders.
  • Delivered high-quality customer service, addressing more than 6 daily public inquiries regarding parking violations, court dates, and criminal cases.
  • Achieved a 26% success rate.
  • Contributed to improved department record accuracy.
  • Compiled statistical reports to present crime trends for Columbus, which were used by high-level officers to make strategic deployment decisions.
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • Avoided shortages.
  • Recognized initiative issues and used risk assessment to effectively resolve them prior to escalation.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Collaborated with law enforcement personnel.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adaptable and meticulous Police Clerk with a proven record of improving file management, document auditing, and fostering efficient department workflows.
  • Strong written and verbal communication skills, as well as proficiency in recordkeeping and category writing, are all assets.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Committed to improving department transparency through the precise compilation and auditing of police activity reports, resulting in increased accuracy and reliability.
  • Collaborated with external vendors.
  • Versatile Police Clerk with team leadership knowledge and strong data analysis abilities.
  • Recognized for a strong work ethic and a willingness to work as part of a team.
  • Aided law enforcement and administration.
  • Meet and exceed business objectives while catering to a wide range of customer needs.

Accomplishments

  • Aided with compliance audits involving case records, criminal reports, and firearms regulations, leading to a 23% successful audit rate for 2019.
  • Created and maintained an updated filing system for more than 2 criminal reports, enhancing retrieval efficiency and compliance during audits.
  • Oversaw the creation and distribution of departmental forms, resulting in cost savings of $6 in office supplies for 2019.
  • Compiled evidence-related files, ensuring proper chain of custody procedures were adhered to and eliminating risks of document tampering.
  • Assisted in the preparation of court cases by organizing case files and ensuring that evidence documents were accurately retrieved and cataloged.
  • Tracked and completed entry of autopsy, arrest, and witness reports related to ongoing criminal investigations, ensuring legal form accuracy.
  • Participated in multi-departmental projects, working closely with detectives and outside agencies to provide critical case documentation support.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Prepared over 13 arrest and incident reports per month, ensuring detail and compliance with criminal justice standards.
  • Utilized advanced knowledge of law enforcement terminology to accurately prepare and submit case files to the District Attorney's office.

Affiliations

  • Certified Law Enforcement Records Technician Program
  • Rotary International
  • International Association of Administrative Professionals
  • American Marketing Association
  • National Criminal Justice Association (NCJA)
  • International Association for Property and Evidence (IAPE)
  • Local Chapter of Colorado Law Enforcement Records Association
  • Association for Computing Machinery
  • Lions Club
  • Association for Supply Chain Management (APICS)

Certifications

  • Google Certified Professional Cloud Architect
  • Certified Law Enforcement Records Manager (CLERM)
  • Certified Municipal Clerk (CMC) - Summit Group
  • Department of Justice Law Enforcement Records Training
  • Advanced Certification in Evidence Handling - procedure
  • National Crime Information Center (NCIC) Certification
  • Fundamentals of Law Enforcement Administration - program
  • Project Management Professional (PMP)
  • International Association of Chiefs of Police (IACP) Administrative Support Specialist Certification
  • Apple Certified Associate (ACA)

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