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Skills

  • Academic course load optimization
  • Individual and family support
  • Process improvement
  • Team management
  • Group therapy facilitator
  • Problem resolution
  • Operational improvement
  • First Aid/CPR
  • Campus-wide policy implementation
  • Regulatory compliance

Work Experiences

  • Aligned coursework with employment market trends.
  • Answered 13 calls per several months to help customers with their questions and concerns.
  • Applied conflict resolution skills.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Analyzed transcripts and curriculum effectiveness for 8 departments, fostering improved student performance and outcomes.
  • Brought together over 15 colleges and universities.
  • Collaborated with procedure.
  • Achieved estimated savings of $14 in tuition fees.
  • Collaborated with method's administration to revise academic policy, leading to approval of a flexible initiative program for non-traditional students.
  • Achieved a 63% improvement in advising efficiency.

Summaries

  • Achieved 85% job placement post-graduation.
  • Time, schedules, and program objectives are all managed effectively.
  • Strengths in client relations and strategic planning backed up by Miscellaneous training.
  • Exceptional at achieving the goals of the counseling program by providing students with preventative education, advocacy, mediation, and counseling.
  • Knowledgeable about the development of children and adolescents, including social, behavioral, emotional, and cognitive strategies.
  • Attended by 10 students.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Dedicated College Advisor with expertise in a variety of counseling therapies, including substance abuse, grief, and domestic violence.
  • School Counselor with 9 years of experience providing group and individual counseling to help students succeed.
  • Addressed academic challenges.

Accomplishments

  • Utilized industry-specific advising software to streamline the graduation application process, reducing student wait times by 19%.
  • Managed a caseload of 14 students per semester, ensuring timely academic progress through regular check-ins and intervention strategies.
  • Organized and facilitated 5 career fairs, connecting students with potential employers and internship providers.
  • Implemented a continuous process improvement initiative for graduation application tracking, reducing manual-entry errors by 77%.
  • Hosted 6 university events that successfully promoted academic programs and support services, resulting in a 40% increase in student engagement.
  • Collaborated with Brightline's IT team to develop a new advising tracking tool, reducing response times to student requests by 65%.
  • Organized semesterly peer advising events that improved student academic performance and a 23% increase in student retention for underrepresented groups.
  • Led workshops on college readiness and academic success for first-year students, resulting in a 85% rise in freshman retention.
  • Provided ongoing support for 12 transfer students, facilitating a smooth transition to Cedar Works and a 72% increase in academic success.
  • Coordinated with operations to revamp the academic advising curriculum, positively impacting 15 departments and resulting in a 17% increase in student success metrics.

Affiliations

  • Toastmasters
  • Student Learning & Outcomes Assessment Network (SLOAN)
  • Association of Governing Boards of Universities and Colleges (AGB)
  • Association for the Study of Higher Education (ASHE)
  • International Council of Nurses
  • Council for the Advancement of Standards in Higher Education (CAS)
  • Society of Human Resource Management
  • Society of Women Engineers
  • Jaycees
  • American Medical Informatics Association

Certifications

  • Certified Student Affairs Educator, Vantage
  • Certification in Student Engagement and Satisfaction Monitoring Techniques
  • Global Career Development Facilitator (GCDF)
  • CompTIA Security+
  • Training in Academic Holistic Counseling Techniques Beacon Labs
  • National Tutoring Association (NTA) Academic Coaching Certification
  • Certified Public Accountant
  • Career Development Facilitator (CDF) Certification
  • Certified Performance Improvement Professional (CPIP) in Educational Sectors
  • Microsoft Certified Systems Engineer (MCSE)

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