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Skills

  • Customer service
  • Relationship development
  • Database administration
  • First Aid/CPR
  • Advanced Excel proficiency
  • Change Management Leadership
  • Market trend analysis
  • Credit and collections
  • Bookkeeping
  • Team management

Work Experiences

  • Achieved Innovation Award for excellence in strategic business planning.
  • Achieved results within the first 2021.
  • Restructured installation processes and staff teams, resulting in a 14% increase in productivity.
  • Completed 7 employees' bi-weekly payroll.
  • Analyzed and restructured the company's expense budgets, leading to a 23% reduction in non-essential spending over 3 years.
  • Kept accurate, current, and compliant financial records by monitoring and addressing variances.
  • Hired, managed, developed, and trained employees, as well as set and monitor goals, conduct performance reviews, and pay employees.
  • Achieved a 13% reduction in annual operational expenses.
  • Collaborated with cross-functional teams.
  • Organized corporate and office conferences for company employees and guests.

Summaries

  • Achieved results within 5 weeks.
  • Achieved a $3 reduction in procurement costs.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • With over 14 years of experience in the Retail field, I am a well-organized Office Manager.
  • In process, procedure, and policy improvement initiatives, the adroit professional exemplifies multidisciplinary managerial skill.
  • Recognized on a regular basis for outstanding performance and contributions to the Retail industry's success.
  • Tableau expert with database management experience.
  • Dedicated to learning, growing, and succeeding in Retail.
  • Meet and exceed business objectives while catering to a wide range of customer needs.
  • Accomplished at fostering collaboration across multiple departments to streamline capital expenditures, resulting in savings of $4 and driving cost efficiency.

Accomplishments

  • Engineered a company-wide budgeting software transition, resulting in improved user adoption rates and reducing budgeting cycle duration by 57% days.
  • Collaborated with team of 5 in the development of procedure.
  • Documented and resolved system which led to process.
  • Analyzed supply chain disruptions, implementing contingency plans that increased resilience by 81% and decreased lead times by 14 days.
  • Developed a continuous improvement framework in project management that shortened project timelines by 23% and reduced costs by $14.
  • Successfully achieved project deliverables 15 weeks ahead of schedule, resulting in $3 in incremental savings.
  • Monitored supply chain cost efficiencies using predictive analytics, decreasing overall logistics costs by 22% over several months.
  • Initiated a financial modeling system to predict potential market trends, improving long-term budgeting accuracy by 63%.
  • Reduced vendor count by 23% through strategic vendor assessment, enhancing supply chain efficiencies and cutting overall spend by $17.
  • Managed multi-million-dollar project delivering on-time and under-budget completion, saving the company $15 in projected operational costs over 18 months.

Affiliations

  • American Production and Inventory Control Society (APICS)
  • International Council of Nurses
  • American Association of Professional Consultants (AAPC)
  • Society of Women Engineers
  • Lions Club
  • Association for Computing Machinery
  • International Federation of Purchasing and Supply Management (IFPSM)
  • Academy of International Business (AIB)
  • International Trade Administration (ITA)
  • Project Management Institute (PMI) - Certification in ITIL

Certifications

  • Certified Supply Chain Manager (CSCM) (Summit Group, 2024)
  • Certified International Project Manager (CIPM), Northwind, 2018
  • Certified Revenue Cycle Professional (CRCP) – Lakeside Partners – 2020
  • Certified Analytics Professional (CAP) - Summit Group, 2022
  • Project Management Professional (PMP) - Cedar Works, 2017
  • First Aid/CPR Certified
  • Certified Project Risk Management (CPRM) - Brightline - 2017
  • Cisco Certified Network Associate (CCNA)
  • Business Continuity Certified Planner (BCCP) - Harbor & Co. - 2024
  • Six Sigma Black Belt (CSSBB) – Harbor & Co., 2018

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