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Skills

  • Event-focused menu customization
  • Relationship development
  • Critical thinking in fast-paced service settings
  • Inventory management
  • Ingredient sourcing optimization
  • Food safety and sanitation compliance
  • High-stakes food service operations
  • Team management
  • Creative problem solving under pressure
  • Hazard Analysis Critical Control Points (HACCP) compliance

Work Experiences

  • Conducted spot checks on equipment.
  • Worked with Head Night Cook to train 6 employees on new menu items and procedures.
  • Handled daily cash and card transactions worth $15 with accuracy and efficiency.
  • Oversaw a team of 9 employees in a program establishment, ensuring a positive and productive environment to improve employee satisfaction.
  • Analyzed reports to minimize over-preparation.
  • Created a daily closing protocol.
  • Reduced waste by 2% by effectively training employees, introducing category programs, and effectively managing employee mistakes.
  • Achieved Outstanding Service Award in customer satisfaction.
  • Achieved results within the first quarter of 2015.
  • Collaborated with the marketing team.

Summaries

  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Dedicated and creative leader ready to improve initiative business and increase sales.
  • In any situation, remain calm and level-headed.
  • Effective at motivating, disciplining, and training employees to reach new levels of skill and performance.
  • Looking forward to taking on a new challenge with a successful team.
  • Food and Beverage student seeking hands-on experience through an internship in team leadership.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Accomplished culinary professional recognized for instituting an end-of-shift reporting system that boosted nightly efficiency by 18% by tracking key metrics like waste and labor costs.
  • Fantastic multitasker with experience managing system establishments and supervising employees.
  • Tableau and HubSpot experts with exceptional interpersonal skills.

Accomplishments

  • Mentored kitchen staff to handle high-stress situations effectively during peak hours, reducing service delays by 79%.
  • Trained a team of 9 night cooks on efficient food preparation, improving overall kitchen proficiency by 75%.
  • Integrated sustainable sourcing initiatives into the night kitchen operations, reducing carbon footprint by 45% across evening services.
  • Received ITIL for food safety management, contributing to a 60% drop in food-related incidents and enhanced kitchen performance.
  • Encouraged teamwork in the kitchen environment, resulting in Top Performer for team performance in 2017.
  • Introduced a new staff scheduling system, leading to 28% fewer staffing issues during nights and improved team performance.
  • Introduced cost-effective vendor management systems, reducing ingredient costs by 31% without compromising quality.
  • Led a kitchen staff team-building initiative that improved camaraderie and led to a 85% increase in night-shift morale.
  • Leveraged kitchen tools and technology to improve food consistency, reducing wasted products by 24%.
  • Implemented new nightly production goals that improved kitchen output, exceeding set targets by 33% within 2024.

Affiliations

  • Active Member of the Research Chefs Association (RCA)
  • Free From Food Awards - Allergen Awareness Category, Excellence Award
  • Washington Hospitality Association – Leadership Team
  • Member of the National Association of Catering and Events (NACE), Boston
  • Certified Kitchen Manager – National Restaurant Association, 2020
  • Certified Food Safety Manager – Texas Department of Health, 2016
  • Certification in Allergen Safety – Food Allergy Research & Education (FARE), 2020
  • Certified Nutrition Specialist (CNS) – Harbor & Co., 2020
  • Society for Hospitality and Foodservice Management (SHFM) – Professional Contributor
  • Certified Hospitality and Restaurant Executive (CHRE) – Ironclad Systems, 2023

Certifications

  • Certified Culinary Administrator (CCA) by the American Culinary Federation
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Train-the-Trainer: Culinary Mentorship Certification
  • Advanced Culinary Service Certification
  • Certified Hospitality Team Leader (CHTL)
  • Fisrt Aid, CPR, AED Certification
  • CompTIA Security+
  • Certified Restaurant Professional (CRP)
  • Salesforce
  • Project Management Professional (PMP)

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