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Skills

  • Raiser's Edge
  • Professional demeanor
  • Verbal and written communication
  • Excellent communication skills
  • Recording patient demographics
  • Multi-line Telephone Systems
  • School records monitoring
  • Transcription and dictation
  • Memorization and recall
  • Personable and outgoing

Work Experiences

  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Was in charge of daily reports and provided advice to executive leaders during decision-making.
  • Visitors were escorted to specific offices or meeting rooms by me.
  • Devised systems for organizing records, contracts, agendas, and reports to maintain order and improve information tracking.
  • Was in charge of HR documentation, which included filling out forms, reports, and records.
  • Called 11 callers and used discretion and interpretive judgment on a daily basis.
  • Was in charge of accounts payable and receivable for a category office with a yearly revenue of $11.
  • Was in charge of standard, system, and metric equipment maintenance and repair.
  • Greeted customers and visitors in person as well as over the phone.
  • Organized physical files and digitized records so that any team member with access could easily update and retrieve them.

Summaries

  • Office Staff is a meticulous Office Staff who is dedicated to completing administrative tasks with zeal.
  • 17 years of experience in general office procedures, cross-functional collaboration and performance reporting.
  • For a polished public image, excellent at maintaining a professional appearance with customers of all backgrounds.
  • Dedicated Administrative Assistant with a strong track record of anticipating professional needs and proactively identifying and resolving issues.
  • This enthusiastic and well-organized Administrative Assistant possesses a variety of skills, including data entry, schedule management, and event planning.
  • Diplomatic communicator and self-motivated worker with the decisive nature required for independent work management.
  • Dedicated clerical team member seeking additional work experience in the Miscellaneous.
  • Delivering critical clerical support to internal teams, customers, vendors, and other stakeholders has proven to be a success.
  • Expert and knowledgeable in security, service, and clerical requirements.
  • Reliable and ambitious self-starter looking for an Administrative Assistant position with a growing company to use her diverse background.

Accomplishments

  • Coordinated
  • Achieved standard through initiative.
  • Contributed
  • Increased
  • Administration: Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
  • Liaised
  • Framework Planned all meetings and travel for CEO.
  • Responded
  • Administration: Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
  • Documented

Affiliations

  • Completed, Effective Communication Skills for Administrators Course, Meridian 2021
  • Member, International Virtual Assistants Association (IVAA) 2022
  • Certification holder, QuickBooks Certification (Bookkeeping) 2021
  • Certified, Microsoft Office Specialist in Excel 2018
  • Member, Administrative Professionals Training and Development Network 2021
  • Member, Society for Human Resource Management (SHRM), 2018 – Present
  • Completed, Personnel Scheduling and Payroll Training, Vantage 2021
  • Completed, Office Management Productivity Improvement Workshop 2020
  • Certified, Google Workspace Fundamentals for Office Environments, 2015
  • Attendee, Annual Tech Admins Convention focused on Jira integration 2016

Certifications

  • Association for Project Management (APM)
  • Fundamentals of Data Entry and Office Administration by Tableau
  • Time Management Certification for Administrative Professionals by SAP
  • Certified Business Office Manager (CBOM) by Medical Management Institute (MMI)
  • Certified Records Manager (CRM) by Institute of Certified Records Managers (ICRM)
  • Administrative Office Management Certificate (AOM) by Skillshare
  • Microsoft Outlook 365 Proficiency Certification by Lakeside Partners
  • Google Workspace Administrator Certification 2019 from Google
  • Customer Relations Management (CRM) Software Certification 2018 by Summit Group
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)

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