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Skills

  • Business development and planning
  • Customer rapport
  • Sales expertise
  • Relationship building
  • Forecasting abilities
  • Cash application
  • Scripting expertise
  • Cost reviewing
  • Order management
  • Account development

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Went to customers' homes to assess their needs, set up contracts, and provide training.
  • Had a thorough understanding of competitors' products and services, as well as their presence in the assigned territory.
  • Coached and trained a team of 18 salespeople who were responsible for servicing metric accounts.
  • By identifying needs, developing solutions, and delivering client-centered products, I was able to expand my customer base.
  • Looked into and resolved strategic issues that affected the operations of initiative and process.
  • Was in charge of maintaining and organizing a customer database of over 13 clients across the United States.
  • Conducted research and created custom service proposals for clients.
  • Completed HubSpot on time and promoted the effectiveness and benefits of QuickBooks.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Highly effective at increasing the likelihood of repeat business.
  • Regional Account Manager is a multi-talented Regional Account Manager who is consistently rewarded for planning and operational improvements.
  • Persuasive and charming, but dedicated to honesty and long-term, personalized relationships.
  • Territory Manager with extensive experience and a proven track record of success in sales.
  • Ready for a long-term, high-demand position with a category company that values excellence and growth?
  • Determined sales leader in the framework market who takes a data-driven and hardworking approach to pursuing and servicing accounts.
  • Experienced Account Manager with more than 18 years of experience.
  • Dedicated to working for a company with excellent communication and modern, centralized processes.
  • Detailed professional with a talkative personality and a creative mindset.
  • Talented Retail Advertising Sales Representative with 6 years of experience and success in measuring sales, publication, and website performance using metrics.

Accomplishments

  • Business Development: Initiated two key partnerships which resulted in initiative revenue growth.
  • Monitored
  • Proposed
  • Won
  • Guided
  • Solved
  • Consulted
  • Collaborated with internal stakeholders, including the Marketing and Product teams, to align service offerings with client needs, achieving 51% revenue growth within the region.
  • Researched
  • Documented and resolved standard which led to system.

Affiliations

  • Member, Sales Enablement Society
  • Lions Club
  • Active Member, Sales Leadership Council
  • Board Member, Customer Retention Managers Association
  • Contributing Member, Global Customer Relationship Management Forum
  • Board Member, Association for Strategic Planning
  • Participant, Modern Account Management Professionals Association
  • American Medical Informatics Association
  • Key Participant, Sales Strategy and Transformation Forum
  • Affiliate Member, American Institute of Professional Salespersons (AIPS)

Certifications

  • Customer Relationship Management (CRM) Software Certification in framework
  • Salesforce
  • Certified Business Analysis Professional (CBAP)
  • First Aid/CPR Certified
  • Certified International Account Executive (CIAE)
  • CompTIA A+ Technician
  • Professional Certified Marketer (PCM) in Sales Management from the American Marketing Association
  • Revenue Optimization Professional Certification from Vantage
  • Certified B2B Marketing Strategist from Lakeside Partners
  • Executive Leadership Program in Sales from method

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