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Skills

  • Accounts payable/receivable
  • Bid management
  • Video technical expertise
  • Business Development
  • Issue resolution
  • Business support software aptitude
  • Proficient in SAP
  • Event planning
  • Territory Sales Experience
  • Credit and collections

Work Experiences

  • Opened over 30 new accounts and made a total profit of over $2 million.
  • Did some research.
  • Managed
  • Advised
  • Created, guided, and executed procedure projects from start to finish, including sales, staff, and design management.
  • Kept track of everything.
  • Had planned ahead.
  • Started it.
  • Solved
  • Built a network of 9 clients, increasing revenue by 15% in 12 months in 2020.

Summaries

  • Successful Territory Manager with a track record of exceeding product revenue and customer acquisition goals.
  • Ambitious
  • Professional who is self-motivated and adept at seizing new sales opportunities.
  • Detail-oriented professional who is successful in converting difficult customer accounts into long-term, lucrative contracts.
  • Versatile
  • Focused on customer service
  • Dedicated to providing excellent customer service.
  • Liaison who thinks strategically and has 11 years of experience cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Passionate leader with experience growing network connections, persuading customers to buy products, and implementing pricing strategies.
  • Pragmatic

Accomplishments

  • Negotiated a multi-year contract for Power BI, securing a 82% reduction on annual operational costs.
  • Collaborated with Ironclad Systems and the R&D department to align on project requirements, resulting in the successful launch of Jira a month ahead of schedule.
  • Business Development:: Developed strong relationships with key referral sources which resulted in 12% increase in referrals over one-year period. Initiated two key partnerships which resulted in process revenue growth.
  • Developed a proactive feedback system for Jira that reduced customer escalations by 58% within the first quarter after implementation.
  • Reduced external vendor response time by 54% through the integration of Salesforce, leading to faster project turnarounds.
  • Played a lead role in aligning government compliance requirements with project objectives, ensuring full operational certification by program.
  • Developed strategies to improve external partner engagement, resulting in a 44% increase in joint project completions ahead of schedule.
  • Facilitated client workshops and product demonstrations for process, driving a 20% increase in post-launch adoption rates.
  • Led cross-functional project collaboration between product and system to deliver program ahead of the 2016 target.
  • Collaborated with external consultants and internal teams to facilitate project efficiency audits, reducing non-compliance risks by 41%.

Affiliations

  • Member, Association of Professional Communication Consultants (APCC), Branch Director Columbus
  • Member, Institute for Supply Management (ISM) initiative
  • Professional Affiliate, Association of Strategic Alliance Professionals (ASAP)
  • Member, International Association for Contract & Commercial Management (IACCM)
  • Member, American Society for Quality (ASQ) 2021 – Present
  • Member, National Contract Management Association (NCMA), Focus on Supplier Relations
  • Affiliate, National Institute of Governmental Purchasing (NIGP), Professional Liaison Network
  • Active Participant, Conference Board's Business Process Improvement Practitioners Network 2016
  • Member, Federation of American Scientists in Regulatory Compliance framework
  • Chartered Member, International Trade Council (ITC), Global Liaison Development

Certifications

  • Global Communication & Cross-Cultural Competency Certificate by metric
  • Certified Stakeholder Engagement Professional (CSEP)
  • Leadership and Development Training for Liaison Officers by Northwind
  • PSM I - Professional Scrum Master by Scrum.org
  • Certified Business Relationship Manager (CBRM)
  • Effective Communication Strategies for Cross-Functional Teams by program
  • Certified International Trade Professional (CITP) by Forum for International Trade Training (FITT)
  • Organizational Change and Negotiation Skills Certification by framework
  • Certified Digital Transformation Expert (CDTE) by system
  • Strategic Partnership Management Certification by Beacon Labs

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