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Skills

  • Student progress reporting
  • First Aid/CPR
  • Relationship development
  • Regulatory compliance
  • Business operations
  • Conflict resolution in diverse teams
  • Data-driven decision making
  • Customer service
  • MS Office
  • Communications

Work Experiences

  • Achieved 63% improved satisfaction in evaluations.
  • Championed diversity initiatives.
  • Accomplished results within the first 15 months.
  • Built external visibility for diversity-focused initiatives.
  • Collaborated with metric customers to determine their needs and deliver category service.
  • Advised on Americans with Disabilities Act (ADA) compliance, improving workspace accessibility and increasing employee satisfaction by 70%.
  • Looked for industry trends on social media and through online sources.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved promotions within 18 months.
  • Consulted with Miscellaneous partners to create co-branded initiatives that promoted inclusion in both businesses, earning Outstanding Service Award for innovation.

Summaries

  • Achieved 29% increase in recruitment of underrepresented candidates.
  • Students' socioeconomic and cultural differences are taken into account.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Accomplished in establishing mentorship programs to support underrepresented employees, leading to retention uplifts of 85% within three years.
  • Within Miscellaneous, senior Inclusion Officer and outstanding performer in project management and budget management.
  • Achieved 52% participation.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved 8% increase in diverse candidates through external pipelines.
  • Exceptional at achieving the goals of the counseling program by providing students with preventative education, advocacy, mediation, and counseling.
  • Achieved 70% employee participation.

Accomplishments

  • Designed and delivered a Microsoft Excel e-learning series on inclusion and equity, receiving 85% completion rate company-wide.
  • Facilitated company-wide workshops addressing workplace discrimination and promoted equal opportunity initiatives, reducing reported bias incidents by 78% within 8 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced employee turnover among underrepresented groups by 41% within 2 months, following strategic counsel on inclusion initiatives to leadership.
  • Developed partnerships with community outreach programs, contributing to a 11% increase in diverse supplier engagement across Seattle.
  • Introduced a rotation-based mentorship initiative aimed at fostering diverse internal talent development, which boosted promotional rates among underrepresented employees by 44%.
  • Rolled out a mentorship program for underrepresented employees, achieving a 23% retention increase within the first 17 months.
  • Developed strategic internal surveys, collecting actionable insights on workplace inclusion and implementing changes that led to standard within 8 quarters.
  • Partnered with external organizations to enhance underrepresented talent recruitment, leading to a 48% increase in diverse hires over 2022.
  • Consulted with department heads to ensure diversity and inclusion KPIs were incorporated into departmental goals, leading to system.

Affiliations

  • Black Employees Network
  • National LGBT Chamber of Commerce (NGLCC)
  • International Council of Nurses
  • Inclusive Leadership Global Network
  • National Association for the Advancement of Colored People (NAACP)
  • American Medical Informatics Association
  • Workplace Diversity Project - Regional Coalition
  • Association of Information Technology Professionals
  • Society of Human Resource Management
  • SHRM Inclusion and Diversity Equity Community

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Diversity and Inclusion Specialist Certification system
  • Certified Public Accountant (CPA)
  • Certified Human Differences Advocate metric
  • Disability Inclusion Trainer Certification system
  • SHRM Senior Certified Professional (SHRM-SCP) - Society for Human Resource Management
  • Understanding Workplace Diversity Certificate framework
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant
  • ServSafe

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