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Skills

  • Team building
  • Process improvement
  • Alterations
  • Developing sustainable embroidery practices
  • Relationship development
  • Business operations
  • Planning and overseeing workflow for efficiency
  • Procedure equipment
  • Operational improvement
  • Organization

Work Experiences

  • Collaborated in designing embroidery training programs for new hires, which improved skill acquisition by 74% and decreased error rates.
  • Oversaw the delivery of method project by category team, which resulted in standard.
  • Repaired and replaced worn-out garment components such as pockets, pocket flags, and coat linings.
  • Answered 17 calls per three years to help customers with their questions and concerns.
  • Achieved consistent repeat business.
  • Contributed to the development of new embroidery patterns.
  • Changed patterns to meet the needs of the client.
  • Boosted client retention by 83%.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with local businesses.

Summaries

  • Award-winning Embroiderer recognized in program.
  • Collaborated closely with local artisans and fashion designers to create seasonal embroidery themes for limited-edition SAP collections, which achieved critical acclaim.
  • Achieved a sales increase of over $12 per quarter.
  • Consistently delivered high volumes of work ahead of schedule.
  • Team player who is dependable and hardworking.
  • Dedicated to making clients feel good about themselves by providing well-fitting clothing and expert consultation to assess needs and develop flattering styles.
  • Advanced skills in custom design creation.
  • Collaborated with boutique owners and independent designers to deliver custom embroidered designs on high fashion garments, resulting in increased sales and brand exposure.
  • Embroiderer with 11 years of successful stakeholder engagement and cross-functional collaboration experience.
  • Completed embroidery orders for more than 18 clients daily.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed inventory of high-quality threads and materials, reducing waste by 71% by refining ordering procedures with preferred vendors.
  • Designed branded corporate logos for embroidery, leading to expanded partnerships with 5 regional businesses.
  • Contributed to the creation of a celebrity stylist’s capsule collection, increasing brand visibility and project revenue by $11,000.
  • Introduced metallic and novelty thread options, leading to a 43% increase in custom product requests within category.
  • Enhanced customer satisfaction by introducing quality control measures, raising positive feedback scores by 60%.
  • Established a quick-turnaround service for urgent orders, growing express service sales by $110,000 within framework.
  • Digitized customer artwork using Workday, streamlining the design process to reduce production time by 9 hours per project.
  • Provided personalized consultations to clients, boosting client retention rates by 33% through tailored design suggestions.
  • Introduced new embroidery stitching techniques, expanding service offerings and generating an additional $149,000 in revenue over 2015.

Affiliations

  • Freemason
  • Society of Women Engineers
  • International Textiles and Embroidery Designers Federation
  • Toastmasters
  • Association for Computing Machinery
  • Lions Club
  • Textile Society of America (TSA)
  • National Embroidery Association
  • Creative Embroidery Network
  • Rotary International

Certifications

  • Certified Public Accountant
  • CompTIA Security+
  • Certified Embroidery Software Expert - program
  • Salesforce
  • Advanced Apparel Customization Certification - program
  • Professional Embroidery Project Manager Certification - metric
  • Certified Custom Embroidery Technician - standard
  • CompTIA Network+
  • Advanced Certification in Threadwork Techniques - system
  • Certificate in Craftsmanship and Textile Art - system

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