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Skills

  • Operational improvement
  • MS Office
  • Customer support and assistance
  • Process improvement
  • Community Outreach and Education
  • Organization
  • Insurance billing
  • Community-based intervention design
  • Community outreach
  • Grant budget forecasting

Work Experiences

  • Achieved a 25% increase in attendees’ knowledge.
  • Facilitated community service referrals by advocating for individual needs and removing roadblocks.
  • Management recognized me for providing outstanding customer service.
  • Was in charge of delivering social services to 7 initiative residents who needed program and procedure help.
  • Evaluated the psychosocial needs of each resident.
  • Working with team members and customers to find workable solutions improved operations.
  • Used Jira to compile data gathered from various sources.
  • Was in charge of all tasks delegated to me, including budget management and strategic planning.
  • Assisted in the creation of program procedures.
  • Developed a reputation for punctuality and hard work.

Summaries

  • Results-oriented Miscellaneous professional with strategic planning, vendor management, and strategic planning strengths.
  • Category, method, and category are all available.
  • Skilled in organizing program referrals, providing direct support, and coordinating outreach.
  • Active leader with excellent communication and collaboration skills.
  • Community Development Assistant is a hardworking and dependable Community Development Assistant who excels at budget management and quality assurance.
  • With proactive approaches and diligent leadership of physical resources and personnel, experience driving community support is a must.
  • Conscientious Social Services Director with 8 years of experience meeting with community members to understand local needs.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • PMP certified

Accomplishments

  • Designed a volunteer scheduling system that increased volunteer retention by 84% over the past year.
  • Implemented community feedback systems that boosted trust between residents and officials by 27% %.
  • Managed social media outreach efforts, resulting in a 59% increase in platform engagement from residents over one year.
  • Led outreach initiatives that resulted in the formation of 11 new community partnerships in quality assurance.
  • Facilitated service need assessments for at-risk populations, leading to the adoption of metric in Denver.
  • Created and distributed outreach materials for public health projects that contributed to a 41% increase in health screening participation.
  • Developed outreach strategies that expanded volunteer participation by 38% during standard in 2022.
  • Coordinated with local schools on organizing workshops and career fairs, engaging 12 students across Atlanta in 2016.
  • Assisted in crisis response efforts by distributing resources and services, helping 14 families in Denver over 18 months.
  • Organized and facilitated neighborhood meetings that addressed community concerns, leading to the adoption of framework by local government officials.

Affiliations

  • Participant, National Community Reinvestment Coalition (NCRC) Training
  • Certified Participant, NeighborWorks Training Institute on Community Development
  • Attendee, Public Relations Society of America (PRSA) Public Affairs and Government Section Events
  • Graduate, AmeriCorps VISTA Program for Community Capacity Building
  • Treasurer, Local Chamber of Commerce Nonprofit Committee
  • Member, U.S. Green Building Council (USGBC) - Public Spaces Interest Group
  • Affiliate, National Community Development Association (NCDA)
  • Steering Committee Member, United Way - Student Engagement Programs
  • Volunteer Organizer, Local Food Bank Raleigh - Community Engagement Campaign
  • Member, Association for Community Organization and Social Administration (ACOSA)

Certifications

  • Certified Nonprofit Professional (CNP)
  • Cisco Certified Network Associate (CCNA)
  • Project Management Professional (PMP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Nonprofit Accounting Professional (CNAP)
  • Nonprofit Management Certificate - method
  • Leadership in Community Development Certificate – Cedar Works
  • First Aid/CPR
  • Human Services Professional Certificate – Vantage
  • Cisco Certified Internetwork Expert (CCIE)

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