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Skills

  • Data-driven decision-making for safety enhancements
  • Crisis management
  • Operational improvement
  • Communications
  • Environmental sustainability practices
  • First Aid/CPR
  • Client relationship building and retention
  • Emergency response coordination
  • Public speaking
  • Problem resolution

Work Experiences

  • Coordinated 10+ adventures in initiative.
  • Addressed extreme weather conditions.
  • Conducted risk assessments and contributed to the development of a Lean safety protocol, reducing incident rates by 77%.
  • Achieved 95% rebooking rates.
  • Contributed to a 74% uptick in bookings.
  • Acquired 18 new customers through referrals.
  • Had an excellent attendance record and was always on time for work.
  • Decreased equipment loss and wear by 76%.
  • Coordinated sponsorship efforts with Brightline.
  • Delivered tailored training in wilderness first aid and survival skills, increasing participant self-sufficiency by 30% and ensuring readiness for emergencies.

Summaries

  • Within Miscellaneous, senior Outdoor Adventure Specialist and outstanding performer in vendor management and project management.
  • Achieved a client satisfaction rate of 39% %.
  • Guests favor this skilled storyteller because of his ability to weave stories and history of sites and venues into an entertaining monologue.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Certified in wilderness first aid.
  • Professional in the hospitality and travel industries with extensive historical knowledge.
  • Adept at wilderness survival training.
  • Presentation skills are excellent, and she is a true go-getter.
  • Excellent public speaking skills as well as a thorough understanding of Atlanta history, architecture, and current events.
  • Accomplished in risk management and client leadership, consistently delivering wilderness experiences that uphold a 27% safety track record across varied terrains and extreme environments.

Accomplishments

  • Successfully secured long-term partnerships with equipment suppliers, reducing operation costs by 83%.
  • Trained new guides in advanced wilderness first aid practices, improving average group response time to emergencies by 33%.
  • Planned and executed photography-focused outdoor adventures, capturing award-winning photos featured in national nature publications.
  • Engineered custom adventure programs for corporate clients, leading to improved teamwork and productivity by 70% post-expedition.
  • Led multi-day wilderness excursions in process, providing instructional guidance on backpacking, safety, and wilderness survival skills.
  • Led seasonal outdoor adventure camps for youth groups, boosting program enrollment by 80% through targeted community outreach efforts.
  • Collaborated with local organizations to offer joint outdoor adventure packages, growing our customer network by 48% in 2020.
  • Achieved a 70% increase in returning customers by supporting personalized adventure planning catered to specific client needs and interests.
  • Developed sustainable adventure programs in compliance with method, ensuring minimal environmental footprint.
  • Collaborated with team of 13 in the development of program.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Certified Interpretive Guide (CIG) through the National Association for Interpretation
  • International Mountain Biking Association (IMBA)
  • International Association of Administrative Professionals
  • Graduate of Outward Bound Leadership Program
  • Association for Computing Machinery
  • Project Management Institute
  • American Marketing Association
  • Toastmasters
  • Society of Human Resource Management

Certifications

  • Association for Challenge Course Technology (ACCT) Level 1 Certification
  • Certified Wilderness Risk Manager through Vantage
  • American Canoe Association (ACA) Whitewater Kayaking Instructor
  • SHRM Certified Professional (SHRM-CP)
  • Certified Outdoor Program Manager (COPM) through Beacon Labs
  • Wilderness Emergency Medical Technician (WEMT)
  • AMGA Rock Guide Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Interpretive Guide (CIG) through the National Association for Interpretation
  • CompTIA A+ Technician

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